Strategic Collaboration Empowers Financial Institutions
Indonesia’s financial sector is undergoing rapid transformation, driven by digital adoption, increased credit demand, and small business expansion. Indonesia is home to approximately 65.5 million micro, small, and medium enterprises (UMKMs) employing 119 million people. The Central Statistics Agency (BPS) identifies UMKMs as the backbone of Indonesia’s economy, contributing more than 61% of the nation’s gross domestic product.
Despite their scale, access to finance remains the greatest obstacle to UMKM growth. The IMF Article IV 2026 report noted that Indonesian UMKMs face significantly higher borrowing costs and more complex loan application procedures compared to similar countries. In response, Mastercard announced a strategic partnership with Clik Indonesia, a private credit bureau, to deliver advanced consulting services that empower card issuers and financial institutions throughout Indonesia.
Chief Digital Transformation Officer of Clik Credit Bureau Lucky Herviana explained that the collaboration addresses an urgent market need for optimal, data-driven intelligence and enables lenders to grow responsibly, improve decision-making, and maintain portfolio health. In this high-growth environment, financial institutions face a dual mandate to expand credit access whilst safeguarding portfolio health, requiring better indicators and stronger models.
Clik provides expanded credit history, predictive assessment, and deeper payment insights exceeding data available from official sources in Indonesia. Using insights from this data, Mastercard’s global advisors offer actionable strategies to enhance credit assessment decisions, support sustainable portfolio growth, and strengthen debt recovery. This builds a more mature, data-driven, and resilient credit ecosystem in Indonesia, with benefits extending to government institutions, financial institutions, small and medium enterprises, and individuals.
“We are pleased to support the advancement of Indonesia’s financial ecosystem through strategic collaboration with Mastercard, which will enable the provision of advanced credit risk consulting services to card issuers and financial institutions across the country,” Herviana stated on Monday 16 March 2026.
Leveraging deep expertise in credit score development and extensive national credit data, the collaboration is prepared to deliver effective solutions for institutions seeking to align business growth targets with prudent risk management. The partnership also opens promising opportunities based on healthy and well-managed credit portfolios.
Matthew Driver, Executive Vice President and Head of Services for Asia Pacific at Mastercard, said that expanding access to responsible credit requires strong collaboration across the ecosystem. “By combining our global expertise in data-driven decision-making and risk management with Clik’s deep local credit insights, we help financial institutions make smarter decisions and grow sustainably.”
He added that similar programmes offered by Mastercard in the region help financial institutions achieve approval rates up to 45% for credit cards and 30% for personal financing, with profitability realised within approximately 24 months and 12 months respectively.