Home Affairs Ministry: e-KTP Remains Official Identity for Public Services, Including Hotel Check-Ins
JAKARTA, KOMPAS.com - The Ministry of Home Affairs (Kemendagri) has clarified its stance on not recommending the submission of electronic Identity Cards (e-KTP) during hotel check-ins.
Director General of Population and Civil Registration (Dirjen Dukcapil) at Kemendagri, Teguh Setyabudi, stated that the e-KTP remains the official identity used in public services and other administrative needs.
“Such as hotel check-ins and various other purposes in accordance with statutory regulations,” Teguh said in his statement on Monday (11/5/2026).
Teguh explained that photocopies of e-KTP are fundamentally still permitted as long as they are needed for services and handled responsibly.
He added that population data management must refer to Law Number 24 of 2013 on Population Administration and Law Number 27 of 2022 on Personal Data Protection.
“So that the use of population data and documents can proceed more securely, orderly, and protected,” he said.
Currently, the Directorate General of Dukcapil has collaborated with around 7,500 institutions using population data, both government agencies and legal entities.
Identity verification is conducted through various methods, from card readers, web services, facial recognition, to Digital Population Identity (IKD).
Therefore, Dukcapil encourages the use of electronic identity verification systems to make population data usage safer.
Previously reported, Kemendagri emphasised that the public does not always have to submit e-KTP when checking in at hotels or handling administration at hospitals.
Director General of the Population and Civil Registration Service (Dukcapil), Teguh Setyabudi, suggested that the public use other forms of identification.
“On several occasions, for example at a hotel, say checking in at a hotel, or at a hospital, I do not always submit my e-KTP; even more often I submit other identity cards and they accept them,” Teguh told Kompas.com on Thursday (7/5/2026).
“Because they need a photo, name, and so on. It can be done like that,” he added.