Gresik Regency Expands Digital Public Services and Business Licensing to Sub-District Level
Gresik – The Investment and One-Stop Integrated Services Agency (DPMPTSP) of Gresik Regency continues to boost digital public services and proactive outreach for Business Identification Numbers (NIB). One key strategy is strengthening the presence of Public Service Kiosks (KPP) at the sub-district level to bring services closer to the community.
The initiative has received praise from Gresik Deputy Regent Asluchul Alif, who emphasised the importance of public services that are easy, fast and transparent. "I appreciate the services already running at DPMPTSP and the Gresik Public Service Mall (MPP)," said Deputy Regent Alif during a visit to the DPMPTSP Gresik office on Wednesday (30/4/2025).
Alif also encouraged the strengthening of public services at the sub-district level to ensure more equitable distribution, particularly for areas far from the regency centre. "But remember, these services must not make things more difficult for the public. The principle must be easy, fast and transparent," he said.
Meanwhile, DPMPTSP Gresik Head AM Reza Pahlevi explained that his office has opened KPPs in several sub-districts and will continue to expand service coverage. "We have begun opening KPPs in a number of sub-districts. To maintain service quality, we train sub-district officers regularly. We ensure that service standards are maintained," said Reza.
The effort is in line with the Gresik Tuntas programme under the Nawa Karsa agenda, which focuses on strengthening public services down to the sub-district level. Through the KPPs, residents can now access various services including population administration, MSME licensing, home industry food production permits (PIRT), NIB, and Online Single Submission (OSS) services, without having to travel to the MPP in the city centre.
"We remain committed to providing easier services to the public," Reza affirmed.
DPMPTSP Gresik is also driving improvements in service quality through various innovations, including an investment monitoring programme and the SIP DINDA (Digital and Secure Licensing Information System) innovation. Through this system, the licensing process has become faster, more secure and electronically integrated.
As of April 2025, a total of 74,420 Business Identification Numbers have been issued through SIP DINDA. "Going forward, we are targeting these services to reach all 16 sub-districts through a proactive outreach scheme. The output of this programme includes 2,000 business operators who have obtained NIB online through the OSS system," Reza concluded.
The initiative has received praise from Gresik Deputy Regent Asluchul Alif, who emphasised the importance of public services that are easy, fast and transparent. "I appreciate the services already running at DPMPTSP and the Gresik Public Service Mall (MPP)," said Deputy Regent Alif during a visit to the DPMPTSP Gresik office on Wednesday (30/4/2025).
Alif also encouraged the strengthening of public services at the sub-district level to ensure more equitable distribution, particularly for areas far from the regency centre. "But remember, these services must not make things more difficult for the public. The principle must be easy, fast and transparent," he said.
Meanwhile, DPMPTSP Gresik Head AM Reza Pahlevi explained that his office has opened KPPs in several sub-districts and will continue to expand service coverage. "We have begun opening KPPs in a number of sub-districts. To maintain service quality, we train sub-district officers regularly. We ensure that service standards are maintained," said Reza.
The effort is in line with the Gresik Tuntas programme under the Nawa Karsa agenda, which focuses on strengthening public services down to the sub-district level. Through the KPPs, residents can now access various services including population administration, MSME licensing, home industry food production permits (PIRT), NIB, and Online Single Submission (OSS) services, without having to travel to the MPP in the city centre.
"We remain committed to providing easier services to the public," Reza affirmed.
DPMPTSP Gresik is also driving improvements in service quality through various innovations, including an investment monitoring programme and the SIP DINDA (Digital and Secure Licensing Information System) innovation. Through this system, the licensing process has become faster, more secure and electronically integrated.
As of April 2025, a total of 74,420 Business Identification Numbers have been issued through SIP DINDA. "Going forward, we are targeting these services to reach all 16 sub-districts through a proactive outreach scheme. The output of this programme includes 2,000 business operators who have obtained NIB online through the OSS system," Reza concluded.