GoTo to discontinue GoRide Hemat subscription scheme for GoJek drivers

GoTo has confirmed it will discontinue the GoRide Hemat subscription scheme currently imposed on GoJek driver partners. GoTo Chief Executive Hans Patuwo said the decision will take effect imminently, after the company evaluated the programme in operation over recent months. The GoRide Hemat subscription for drivers was initially trialled in limited form from November 2025 before being expanded nationwide in February 2026. The scheme required partner drivers to pay a subscription fee to gain access to certain tariff structures or income arrangements that differed from the regular system. In short, the programme allowed drivers to pay a subscription and in return receive priority for orders. ‘After three months the team conducted an in-depth review and found that the subscription scheme needed a better balance for the welfare of driver partners,’ Hans said at a press conference at GoTo’s Jakarta office on Tuesday, 19 May 2026. With the termination of the subscription scheme, the GoRide Hemat profit-sharing mechanism will be aligned with the GoRide regular service. Going forward, partner drivers will face an 8 percent deduction per trip. The 8 percent deduction follows a government directive to reduce the profit share for online ride-hailing drivers from the previous 20 percent. Nevertheless, the change will affect consumer-level pricing. GoTo said price increases will be limited and will still take affordability into account. Regarding implementation timing, GoTo said it would implement the policy as soon as possible, but the company is still awaiting the publication of Perpres 27/2026 to confirm the applicable rules.