Disappointing dinner

Disappointing dinner

On Sunday evening (March 31, 1996) my whole family dined at Pizza Ria, at the Jakarta Hilton International in honor of a little celebration. Pizza Ria has been one of our favorite restaurants in Jakarta, as the service is usually good and so is the band. But, last Sunday's dinner was something different. They treated us like we ate there for free.

They did not have a drink's list when we asked (we waved our hands, waited for 10 minutes), placed the Pizza plates impropriately on the table and just left, did not provide any individual plates on the table (we waved our hands to get some plates), no one came to our table (we were beginning to get very tired of waving our hands. By this stage we had waited for more than 20 minutes) when we wanted to order some dessert and ended up by going straight to the cashier to settle our bill (otherwise we would have waited for another 30 minutes for a waiter come to our table).

It seemed there was discrimination in the service provided. Things were very different if westerners waved their hands. Waiters went straight to the table. I hope by bringing up this issue, the service will be improve as I never expected a Five- Star Diamond Hotel to provide this kind of service.

SYLVIE GILL

Jakarta