Disappointing dinner

Disappointing dinner

On Sunday evening (March 31, 1996) my whole family dined at
Pizza Ria, at the Jakarta Hilton International in honor of a
little celebration. Pizza Ria has been one of our favorite
restaurants in Jakarta, as the service is usually good and so is
the band. But, last Sunday's dinner was something different. They
treated us like we ate there for free.

They did not have a drink's list when we asked (we waved our
hands, waited for 10 minutes), placed the Pizza plates
impropriately on the table and just left, did not provide any
individual plates on the table (we waved our hands to get some
plates), no one came to our table (we were beginning to get very
tired of waving our hands. By this stage we had waited for more
than 20 minutes) when we wanted to order some dessert and ended
up by going straight to the cashier to settle our bill (otherwise
we would have waited for another 30 minutes for a waiter come to
our table).

It seemed there was discrimination in the service provided.
Things were very different if westerners waved their hands.
Waiters went straight to the table. I hope by bringing up this
issue, the service will be improve as I never expected a Five-
Star Diamond Hotel to provide this kind of service.

SYLVIE GILL

Jakarta