Yogya tour turns sour

Yogya tour turns sour

We joined the four-day Bromo-Bali Tour organized by Yogya
Rental Tour & Travel, permit No. 34503/AK84/II/90, on Jalan
Pasarkembang 85-88 PH in Yogyakarta. Their service was
disappointing.

1. Four hours from Yogyakarta, our tourist bus' air
conditioner broke down. A bus of the same company in front of us
had a non-functioning air conditioner too. There was no air
conditioning on the following days.

2. The tour guide and the bus crew were unexperienced, unable
to give clear information and rude to the tourists. They smoked
on the bus.

3. The restaurants where the bus made stops were extremely
expensive. The rooms in the Bromo House were low quality with no
fan and no hot water. Once the room was closed it felt like a
box.

We and the other tourists feel that Yogya Rental, and its low
quality of service, does not meet the standard of a tourist
transport company.

PANG HON SANG (Malaysia)

FUNG FU HUNG (Hong Kong)