Woman Suspected of Mental Disorder Detained After Going Viral for Not Paying for Food and Ride Hails
A woman who went viral for reportedly not paying for food and ride-hailing services (ojol) has been detained by officers from Jakarta’s Civil Service Police (Satpol PP) and the Social Services agency (Dinsos). The woman is suspected of having a mental health disorder.
The head of DKI Jakarta’s Satpol PP, Satriadi Gunawan, stated that in the initial handling, the woman with initials NSS (38 years old) is suspected to be a person with mental health disorder (ODGJ). NSS was taken to the Duren Sawit Special Regional Hospital (RSKD) in East Jakarta for psychological evaluation.
“The report was handled by Satpol PP. Satpol PP helped, then we traced it and found indications of ODGJ, so together with the Social Services agency she was taken to RSKD Duren Sawit,” said Satriadi on Friday (27/2/2026).
Satpol PP received a public report on Thursday (26/2) evening. A psychological evaluation will be conducted on NSS to confirm the suspected mental health disorder.
“To determine her psychological condition, we brought her to RSKD Duren Sawit. We want to check again whether she truly has ODGJ or not,” he said.
However, the process and timing of NSS’s psychological evaluation remain unknown. He stated that Satpol PP only responds to public reports, and the evaluation process will be handled by RSKD Duren Sawit personnel.
“So Satpol PP assisted, and after investigating, we found suspected ODGJ, so she was brought to the hospital to determine the situation,” he said.
Viral on Social Media
The woman who frequently went viral with stories about not paying for food and ride services resurfaced again. The woman allegedly took food belonging to a restaurant customer on Thursday (26/2) evening.
The customer who realised their food was taken complained to the restaurant staff. The restaurant management then warned the woman and coordinated with Satpol PP in the Gambir district for further action.
Subsequently, the woman wearing a black hoodie was brought to a room. Several Satpol PP and Dinsos officers were seen inside the room.
In the video, Satpol PP officers are heard stating that the woman did not have or did not produce an identity card. Officers also reminded the woman to cooperate and provide answers when questioned.
Frequently Changes Location
The detained woman had previously been sought by the West Jakarta Social Services Sub-office (Sudinsos Jakbar). The woman is known to frequently change locations.
“According to information, this person indeed moves around frequently in her actions, so we haven’t found her yet. Regarding the current situation, we will increase our monitoring at our observation points,” said the head of Sudinsos Jakbar, Fajar Laksono, cited by Antara on Tuesday (24/2).
He confirmed he had received several reports on Wednesday (21/1). He ordered Sudinsos Jakbar officers to track down the woman who is suspected to be a person requiring social welfare services (PPKS).
The tracking was conducted by the Joint Task Force for Social Service Supervision and Control (Satgas P3S) in Cengkareng and Kalideres. The combined team will bring the woman to a social care facility once she is found.