West Java Education Agency Apologises for PCMB Access Issues, Guarantees Data Security
The West Java Education Agency (Disdik Jabar) has apologised for access problems on the Pemetaan Calon Murid Baru (PCMB) system during the announcement of mapping results. Agency head Purwanto explained that the disruption was caused by a surge in public enthusiasm, with many users accessing the system simultaneously, compounded by efforts to optimise the announcement feature to ensure data was displayed accurately and precisely.
“On behalf of the West Java Provincial Government and the Education Agency, we offer our sincerest apologies for the inconvenience experienced by parents and prospective new students in accessing the PCMB results,” he stated in a written release on Friday (19/6/2026).
Purwanto stressed that the technical issues did not affect data security. “We provide a full guarantee that all prospective student mapping data is stored very securely. No student’s rights have been administratively harmed by this system refinement process,” he said. He added that the technical team is continuing to work on completing the announcement feature so that the service can be accessed optimally by the entire community.
He also outlined solutions for students who have not yet secured a place, noting that around 77,000 prospective students remain unplaced in state schools. “Children who are not accommodated in state schools will be channelled to private schools that cooperate with the West Java Provincial Government as part of our educational protection efforts,” Purwanto explained. This cooperation is being expanded through coordination between regional education branch offices and private schools, especially in areas with high numbers of unplaced students. Under this scheme, costs such as the Education Development Fund (DSP) and the Education Development Contribution (SPP) will receive financial support from the provincial government according to priority scales and fiscal capacity. The government is also optimising the expansion of Open High Schools in regions that need them to ensure no child loses the opportunity to receive an education.
Purwanto urged the public to remain calm and not worry about data security or the mapping results. He assured that the entire process is conducted accountably and is continuously refined based on field evaluations. “We guarantee that student data remains secure and there has been no manipulation in this process. We again apologise for the difficulties and will continue to make improvements to provide better public service,” he concluded.