Want to Become a Priority Customer of BRI, Mandiri, or BNI? Here's the Minimum Balance Required

Banks offer a variety of savings products that can be utilised by all segments of society in Indonesia. In addition, general banks also provide priority customer services, which are given to customers with certain deposit amounts or balances, particularly for middle to upper classes.

Customers who fall into the priority category will receive exclusive services not available to regular customers. For example, they can obtain services without having to queue and receive special attention from bank staff.

The facilities provided are also more comfortable and luxurious, such as dedicated service rooms with light food and beverage offerings. In addition, priority customers can enjoy ease in the credit application process, complete with more attractive interest rate offers.

Of course, the minimum balance for each bank’s priority customer service varies.

BNI

To become a BNI Emerald priority customer, a customer must at least prepare or have funds of a minimum of Rp1 billion. Meanwhile, to become a BNI Private customer, the minimum balance is Rp15 billion.

BRI

According to its official website, this state-owned bank, which focuses on the micro, small, and medium enterprises (MSME) segment, prepares a Priority Service Centre (SLP) specifically for its priority customers. To become a BRI priority customer, a customer needs to have a minimum savings balance of Rp1 billion.

BRI Priority customers can obtain a BRI Priority Debit Card that provides all banking services, such as financial planning and investment up to pension fund planning. Holders of this card can also get facilities with higher transaction limits, one-stop banking services, exclusive privileges from Premium Debit Mastercard, and advisory services.

Bank Mandiri

Mandiri Prioritas service requires its customers to have a minimum balance of Rp1 billion to Rp20 billion. In addition, they must have a total fund placement of at least Rp1 billion or equivalent, either in third-party funds such as Savings, Current Accounts, Deposits, and/or in available and offered Investment products at Bank Mandiri - Having an individual Rupiah Savings or Current Account.