Vivera’s Fracture Surgery Made Possible by JKN Services
JAKARTA — Membership of the National Health Insurance (JKN) programme has provided Vivera, 62, with protection when she has needed medical care. As a JKN member, she has used a range of health services, from routine check-ups to emergency treatment.
Vivera has been registered as a Class 2 JKN member since around 2014. She said that when she first joined, her contributions were paid by the company she worked for. After she stopped working, she continued her membership independently and paid the contributions regularly.
One of Vivera’s experiences using JKN came in 2024, when an accident left her with a fractured wrist. As she needed immediate treatment, she was taken straight to hospital without first visiting a Primary Healthcare Facility (FKTP).
At the hospital, Vivera was examined and received medical treatment. She then had to undergo surgery to treat the fracture.
“It was very quick. As soon as I arrived, they examined me and did everything. At my age, the treatment needed to be quick. There were several steps, but it was fast,” she said.
The experience was one of the moments that stood out to Vivera during her use of JKN. She said her membership provided protection when she unexpectedly needed medical care.
It also made her more aware of the importance of keeping her membership active so she could use it whenever healthcare was needed.
Vivera uses JKN not only when she is ill, but also to maintain her health through the Chronic Disease Management Programme (Prolanis) at her FKTP. Through the programme, she receives monthly routine check-ups to monitor her health.
“I take part in BPJS’s Prolanis at the FKTP. It is very useful because we are examined regularly every month,” Vivera said.
Alongside regularly using JKN services through Prolanis, Vivera keeps her membership active by paying her contributions on time. She believes looking after one’s health means not only seeking care when symptoms arise, but also having routine check-ups and preparing for unpredictable healthcare needs.
“I want to be healthy, so I need JKN to look after my health. I have to stay healthy, especially as I get older,” she said.
For Vivera, paying JKN contributions is not merely an obligation but a conscious way of preparing for health protection. She hopes her JKN membership will continue to benefit her and her family.
“I always pay my contributions regularly because I am aware that I need to stay healthy. I need something to help me when I face health difficulties,” Vivera said.