Video: DBS x Manulife Collaboration to Manage Customers' Finances and Wealth

Insurance awareness in Indonesia continues to rise in line with data for Q3-2025 showing an increase in the insurance literacy index to 45.45% and insurance inclusion at 28.50%. Head of Partnership Business at PT Asuransi Jiwa Manulife Indonesia, Fitriza Dwiyanti, said that the growing public awareness of insurance stems from collaborative efforts by regulators and industry to continually enhance insurance education. Nevertheless, this has not been accompanied by a rise in insurance penetration, given that only 3% of Indonesia’s population has insurance protection, and the protection held by current customers does not meet protection needs.

This has prompted the insurance industry, including Manulife, to promote insurance literacy and penetration by making it easier for people to access protection. Meanwhile, the Distribution for the Consumer Banking Group at PT Bank DBS Indonesia, Fistia Pisa Valensia, said that wealth management must be holistic, with financial management aimed at increasing customers’ wealth while also delivering coverage for customers’ assets, themselves, and their families. Here, DBS provides advisory services that are relevant and structured and ensures security in wealth management, which has been in operation for 17 years.

DBS Indonesia, alongside Manulife Indonesia, collaborates by offering the Manulife Multigenerational Income Assurance+ (Manulife Ultima+), a life insurance product designed specifically for cross-generational estate planning and income continuity for customers. Further details can be found in the Power Lunch interview with Syarifah Rahma featuring the Head of Partnership Business at DBS, Fitriza Dwiyanti, and the Head of Sales and Distribution for the Consumer Banking Group at PT Bank DBS Indonesia, Fistia Pisa Valensia, on CNBC Indonesia’s Power Lunch (Tuesday, 19 May 2026).