Victim of Inflated Tourist Prices During Eid Holiday in Bantul? Report It Here!

Bantul Regency’s Tourism Office (Dispar) has opened a complaints channel for tourists who fall victim to inflated prices, known locally as “nuthuk,” when visiting tourist attractions during the Eid holiday period. The Tourism Office assures that complaints will be responded to within 24 hours.

Bantul Tourism Office Head Saryadi coordinated with various tourism businesses in Bantul on 5 March 2026. Subsequently, on 6 March, Dispar issued a circular letter (SE) to tourism operators requiring them to display information about service rates, including food and beverage prices at food stalls.

“This way, tourists can view the price list before making a purchase. This requirement also applies to all other tourism service businesses, such as rental services and so forth,” he told reporters in Bantul on Tuesday (10 March 2026).

Additionally, Saryadi stated he would conduct direct field monitoring. Tourists who experience inflated pricing can report it through the Tourism Office’s complaints channel.

“Should tourists discover tourism operators charging inflated prices, they can lodge complaints through our complaints channel via Instagram account @jelajahbantul.id, the Lapor Bantul application, or email dinas.pariwisata@bantulkab.go.id,” he said.

Saryadi assured that tourist complaints would be responded to promptly.

“For complaints, response time is immediate since my residence happens to be near the beach. Therefore, within half an hour, all beach tourism attractions can be accessed for follow-up action,” he stated.

However, regarding enforcement against tourism operators engaging in price gouging, Dispar cannot take immediate action. This is because tourists’ reports sometimes describe incidents that occurred several days prior but are only reported later.

“Therefore, at the very least, what we can do is provide guidance to those involved,” he said.

Meanwhile, Bantul Regent Abdul Halim Muslih stated that each regional apparatus organisation (OPD) must improve response times to public complaints. However, response times depend on the severity of the issue.

“For problems that can be resolved quickly, swift action must be taken, such as replacing street lights, reports of tourism operators charging inflated prices, and excessive parking charges. This is so that we can provide increasingly clear service to the public,” said Halim.