Tourism Ministry emphasises importance of certification for tourism industry
Jakarta - The Ministry of Tourism has emphasised the importance of strengthening the implementation of licensing, standardisation and certification for tourism businesses as a fundamental foundation for achieving quality growth in Indonesian tourism in accordance with principles of sustainability, safety and improved service quality.
“This is a moment for us to transform tourism governance towards a more professional, accountable and adaptive direction to contemporary challenges,” said Minister of Tourism Widiyanti Putri Wardhani in an official statement confirmed in Jakarta on Wednesday.
During an online briefing on the implementation of Ministry of Tourism Regulation (Permenpar) Number 6 of 2025 in Jakarta on Tuesday (10 March), Widiyanti emphasised that tourism business operators are required to fulfil business licensing procedures which include the implementation of business standards.
The regulation represents an amendment to the former Joint Ministry of Tourism and Creative Economy Regulation Number 4 of 2021, providing comprehensive guidance for business operators in implementing standards, for Certification Bodies in the tourism sector in conducting certification processes and for regional governments in conducting verification and supervision.
Through the new regulation, technical adjustments have been made to changes in risk levels and the addition of new types of businesses. The regulation provides direct legal certainty regarding a single standard of business activity and what tourism operators must prepare in terms of facilities and services.
The Ministry of Tourism intends through this regulation to introduce a simpler, more transparent and consistent system so that business operators can grow in an orderly and highly competitive ecosystem.
Standards for implementing tourism sector business activities include facilities, organisation and human resources, services, product requirements, management systems, conformity assessment and supervision.
“We understand that the success of implementing risk-based business licensing depends not only on regulation but also on synergy among all stakeholders including central government, regional governments, associations, certification bodies and business operators. Therefore, this briefing is expected to serve as a space for sharing understanding, strengthening coordination and aligning steps in field implementation,” said Widiyanti.
The regulation is requested to be continuously socialised to all tourism stakeholders to understand the concept of business standards as part of business licensing which forms part of business risk mitigation, expected to provide security, safety and comfort for tourists.
In accordance with regulatory mandates, supervision is conducted in a tiered manner based on the level of business risk. For businesses with low to medium-low risk levels, supervisory authority rests with district and city governments.
For medium to high risk levels, supervisory authority rests with provincial governments. For high-risk businesses and foreign direct investment classified at any risk level, supervisory authority rests with the central government.
Regarding this supervision, the Ministry of Tourism is currently preparing institutional arrangements and supervisory functions through increased capacity building for civil service officials to become supervisors. Working groups will subsequently be established to conduct regular supervision, including civil service officials in provincial and district/city tourism offices.