Telephone Calls from Fraudsters Have Clear Signs: Understanding Vishing Characteristics
Jakarta, CNBC Indonesia - Vishing, a combination of voice and phishing, is one of the most common fraud schemes encountered in society today. This method is used to trick users into surrendering access to their accounts or personal information.
Armed with this data, perpetrators can hijack mobile devices or applications without the victim’s knowledge, typically by requesting them to click links or download files containing malware.
There are several characteristic signs you can recognise from this type of crime. One key indicator is the perpetrators’ habit of claiming to be from a large, well-known institution to build trust with their potential victims.
The following are other warning signs of vishing fraud:
- Claiming to be from government or major companies
One of the most commonly encountered tactics is when perpetrators claim to be from the government or a well-known large company. They create the impression that they have authority to intimidate their victims.
- Offering deals or prizes
Another characteristic is offering certain deals or prizes, particularly when you have never entered any lottery or draw.
- Not knowing your name
Be cautious if you receive a call from someone claiming to be an official from a service but does not know your name or uses generic greetings.
- Fraudsters claiming you have unpaid debt
Another frequently used tactic is intimidation of potential victims. They typically inform you that you have unpaid debt and will threaten fines or imprisonment if you do not comply with their demands.
If you receive such a call, hang up immediately and contact the official company mentioned by the fraudsters to verify the claim.
- Requesting sensitive information
Another characteristic of this crime is requesting personal data. Never provide any information such as your national ID number or credit card details to anyone.
- Device infected with malware
The perpetrators typically also inform you that your device is infected with malware or viruses. Remember, never install anything they provide, such as remote access software like AnyDesk or TeamViewer.
- Requesting personal information that should already be known
Typically, fraudsters will claim to be from a particular company and attempt to request your personal data. Never provide this information, as such services usually already have certain personal information about their clients.
- Delays when answering the phone
The final warning sign to be cautious about is a delay when answering the call. This typically occurs because they are using automated calling technology.
Take action: If you receive such a call, hang up immediately and contact the official company mentioned to verify whether the call is legitimate.