TASPEN Urges Participants to Routinely Authenticate at the Beginning of the Month for Smooth Pension Benefit Receipt
PT TASPEN (Persero) is inviting all pension participants to carry out authentication routinely at the beginning of each month before the 15th as an important step to ensure that pension benefits are received smoothly, on time, and sustainably.
This invitation accompanies the strengthening of TASPEN’s collaboration with payment partners in the benefit distribution system through bank accounts, marked by the signing of cooperation agreements with several payment partners at the TASPEN Head Office Auditorium in Jakarta on Wednesday (6/5/2026).
TASPEN’s Corporate Secretary, Henra, stated that the smooth distribution of pension benefits is driven by the active participation of participants in the authentication process.
“Authentication at the beginning of the month is key to ensuring that participant data remains valid, so the benefit distribution process can be received by those entitled. This is a joint effort between TASPEN, payment partners, and participants,” he said in a statement on Friday (8/5/2026).
All of TASPEN’s payment partners are continuously renewing their cooperation as a form of shared commitment to maintaining service quality for participants.
This process is carried out comprehensively, both through signings at the central level and through branch offices, particularly for Bank Pembangunan Daerah (BPD) partners, to ensure consistent service standards across all regions.
Alongside this strengthening, TASPEN is promoting the optimisation of a digital-based verification system integrated through the support of 46 payment partners. This ecosystem ensures that every benefit distribution process runs accurately and maintains the validity of participant data.
To support this, TASPEN is providing authentication convenience through the Andal by TASPEN application with just a selfie. This feature allows participants to authenticate anywhere, providing a more practical, fast, and secure service experience.
New pension participants need to perform facial recording (enrolment) first at the beginning of entering the pension period. After the enrolment process is complete, subsequent authentication can be done more easily without needing to log in to the application.
Through this convenience, participants are urged to routinely perform authentication at the beginning of the month before the 15th to ensure that pension benefits continue to be received smoothly and on time.
To date, TASPEN’s payment ecosystem is strengthened by 46 payment partners, consisting of 1 POS partner, 14 national banks, 28 Bank Pembangunan Daerah (BPD), and 3 Bank Perkreditan Rakyat (BPR), with support from 17,136 service points across Indonesia, including in 3T (frontier, outermost, and underdeveloped) areas.
This network reinforces TASPEN’s commitment to providing inclusive and easily accessible services for all participants. Moving forward, TASPEN continues to encourage active collaboration with all payment partners and to increase participant literacy regarding the importance of routine authentication at the beginning of the month.
This step is part of TASPEN’s commitment to delivering adaptive and reliable services, while strengthening its position as a Center of Excellence in managing social security for civil servants (ASN) and supporting the implementation of President Prabowo Subianto’s Asta Cita in promoting equitable welfare across Indonesia.