Suzuki Deploys 71 Service Centres Along Mudik Routes
JAKARTA — PT Suzuki Indomobil Sales (SIS) has established emergency service centres along the Eid 2026 exodus routes distributed across various regions, spanning Sumatra, Java, Bali, Kalimantan, and Sulawesi.
A total of 71 service points will operate throughout 18–25 March 2026 to anticipate the surge of travellers using private vehicles during the Eid al-Fitr period.
The service is being introduced following forecasts that 143.91 million people will travel during the 2026 Eid period. Of this number, approximately 76.24 million are predicted to use private cars and 24.08 million motorcycles.
“The potential surge in travellers this year certainly requires proactive measures. Our recommendation is to prepare your vehicle before travelling, which is more efficient in terms of both cost and time,” said Hariadi, Assistant to the Aftersales Department Head of Service at PT SIS, in Jakarta on Wednesday (11 March 2026).
According to him, the presence of emergency service centres along the exodus routes is also intended to provide customers with peace of mind should difficulties arise during their journey.
“The presence of Suzuki Emergency Service Centres in 2026, which will handle customers’ cars and motorcycles, is a solution to create a sense of calm and security whilst supporting the smooth travel of families to their destinations,” said Hariadi.
The Suzuki Emergency Service Centres 2026 are distributed across various main exodus routes. Of the total 71 outlets, 33 operate 24 hours continuously.
Through this programme, customers can utilise vehicle inspection services or general check-ups covering 23 components in accordance with Suzuki standards.
These inspections include braking systems, tyre condition, oils and vehicle fluids, engine cooling systems, batteries, and other safety components.
If any problems are identified, technicians will carry out repairs and component replacements according to procedure.
In addition to the service centres, Suzuki has also prepared supporting services during the exodus period. Consumers can contact the Halo Suzuki emergency service which operates 24 hours, including towing facilities through the Suzuki Emergency Road Assistance (SERA) programme.
“In the previous year there were more than 4,000 service intakes for cars and motorcycles during the emergency service centre period. This year we project this figure will increase alongside the strengthening of our network and growing customer awareness of the importance of preventive maintenance before long journeys,” said Hariadi.