Security Guards Accused of Defending Online Motorcycle Taxi Driver Who Charged Rp 200,000 to Concert-Goer; GBK Management Responds
Jakarta – The management of Gelora Bung Karno (GBK) has responded to allegations that security personnel defended an online motorcycle taxi driver who allegedly charged a concert attendee Rp 200,000 following a music event at GBK, Senayan, Central Jakarta on Sunday, 1 March 2026.
Asep Triyadi, Head of the Public Relations, Legal and Administration Division at GBK, stated that management would investigate further the information that has gone viral on social media. He also pledged to contact the ride-hailing operator involved.
“This will certainly become material for evaluation regarding our future approach. This includes contacting the ride-hailing operator in question so that such conditions do not recur in the GBK area,” Asep explained when contacted by Kompas.com on Monday, 2 March 2026.
According to him, should the security personnel be found to have ignored complaints from visitors, GBK management would provide coaching to the vendor.
“If it is not proven, this will still serve as valuable input so that security personnel can provide better safety and comfort for GBK visitors,” Asep clarified.
“Where applicable, we can implement strict sanctions in accordance with existing regulations,” he added.
The incident came to light when a concert attendee posted an account on TikTok (@anothrvz) on Monday, 2 March 2026, alleging that an online motorcycle taxi driver had overcharged her party.
In her post, the attendee, identifying herself as Pessyaa, described her ordeal: “In this era, why are there still motorcycle taxi drivers willing to deceive their customers? After leaving a concert because my legs were cramping and I could barely walk, I decided to take a motorcycle taxi to the car park with an agreed fare of Rp 20,000 for two people (since it was close, only 6 minutes from GBK’s main entrance to Senayan Park). When we arrived, I was charged Rp 200,000, with the driver playing the victim,” she wrote.
Pessyaa recounted the chronology of events to Kompas.com. The incident occurred after she and her friend left a music concert on the second day of performances on Sunday, 1 March 2026.
“I went home after watching a concert at the Stadion Madya inside GBK. Because I had stayed since afternoon through evening while fasting, my body was not in good condition,” Pessyaa explained.
“Additionally, it did not seem feasible for me to walk to the car park across Senayan Park (approximately 1 km away). And because the area was crowded, our mobile phones had no signal until we reached Senayan Park,” she added.