Scrutinise Regulations Before Choosing a Trading App
The ease of digital transactions is attracting more people to use trading apps for investing and transacting in financial markets. However, amidst the many platform choices available, users need to scrutinise security, regulation, and fund management aspects before deciding which app to use.
Director of Compliance at PT Handal Semesta Berjangka (HSB), Wulan Pondaag, stated that legality and transparency are the main factors to consider when choosing a trading platform. According to her, trading apps under the supervision of a regulator have clearer operational standards and fund management mechanisms.
“The first thing to check is the legality of the trading platform. Choose a trading app that is under the supervision of an official regulator such as Bappebti,” Wulan said in a statement on Sunday (21/6/2026).
Besides regulation, users also need to pay attention to the ease of the deposit and withdrawal process. Platforms that provide various payment methods are considered to offer more flexibility for users in making transactions. Currently, a number of trading apps provide various digital payment options such as electronic wallets, QRIS, virtual accounts, and bank transfers. This convenience allows funds to enter the trading account automatically after the payment process is successfully verified.
Wulan explained that the withdrawal process also needs attention. Users are advised to choose a platform that openly provides information regarding the estimated fund disbursement time, administrative fees, and account verification procedures. According to her, transaction process transparency can help users monitor the status of fund withdrawals directly through the app.
Furthermore, users are reminded to ensure that funds are deposited into the company’s official account, not into a personal account without a clear identity. “This is important to minimise the risk of fund misuse or transaction problems in the future,” Wulan said.
Another equally important factor is the availability of customer service. A platform with responsive support services is considered to help users obtain solutions more quickly when facing issues related to transactions or account verification. Wulan said that prospective users should ensure the platform has official service channels such as live chat, email, or other easily accessible customer services.
On the security side, trading apps also need to have additional protection systems such as identity verification, login authentication, and transaction validation to maintain user account security. According to Wulan, the development of digital payment systems does make the transaction process faster and more practical. However, users still need to pay attention to security, transparency, and regulatory compliance before choosing a trading platform for long-term use.