Ride-Hailing Commission Drops to 8 Percent, Maxim Calls for Comprehensive Review

Maxim Indonesia has responded to the government’s policy regulating the cap on ride-hailing (ojol) driver fare deductions for app operators, reducing it to 8 percent from the previous 20 percent. The policy was announced directly by President Prabowo Subianto and established in Presidential Regulation (Perpres) No. 27 of 2026 on the Protection of Online Transport Workers. Development Director of Maxim Indonesia, Dirhamsyah, stated that the company has not yet received the official document or copy of the regulation. Therefore, Maxim still needs to study the regulation’s contents in depth before projecting the policy’s future impacts. Dirhamsyah explained that Maxim currently applies a 15 percent ojol commission rate, well below the government’s previous 20 percent cap. Maxim’s commission rate is one of the most competitive and lowest in the national market. “Regarding the current policy dynamics, we assess that the maximum 15 percent commission structure applied by Maxim represents an optimal and most efficient equilibrium in the industry,” he said. According to him, this formulation has empirically protected driver partners’ income margins while maintaining service tariff accessibility for consumers. Dirhamsyah also believes that the policy to lower the commission cap requires comprehensive review to avoid disrupting the sustainability of the online transport ecosystem. He noted that the online transport industry is a complex ecosystem that must balance public purchasing power, service tariffs, and driver partners’ income. The company is concerned that overly restrictive interventions could shift this balance, ultimately leading to significant consequences for the industry’s overall sustainability. “Therefore, we encourage a comprehensive strategic review of the policy to ensure that the online transport industry climate remains conducive, sustainable, and inclusive for all segments of society,” he explained. Furthermore, Dirhamsyah mentioned that each online transport platform has different business models, operational capacities, and financial conditions. Therefore, uniform policy implementation is seen as potentially causing imbalances within the industry if not discussed inclusively with all business actors in the online transport ecosystem.