PT Telkom has problems providing new lines

PT Telkom has problems providing new lines

JAKARTA (JP): The state-owned telecommunications company, PT
Telkom, has asked prospective customers in West Jakarta who have
applied for new telephone connections for unoccupied buildings to
immediately inform its West Jakarta office.

Head of the West Jakarta Telkom office Kiskenda Suriahardja
said over the weekend his office faced various problems in
installing new telephone lines in the area.

"In some cases, when our personnel went to the addresses
given, they found the houses empty. In other instances, the
officials found houses where phones were to be installed still
under construction. They also often had difficulty locating some
of the addresses of new customers," Kiskenda said.

He said such problems have adversely affected the office's
efforts to fulfill its promise to new customers that it would
provide quick service.

Due to such hitches Kiskenda asked prospective customers in
West Jakarta who have applied for telephone connections to
contact the nearest Service Point of the West Jakarta office or
to call 162 by Nov. 10 at the latest to clarify if their houses
are empty or still under construction. If no clarification is
received by that date, the telephone lines ordered will be
installed for other customers. (bas)