OJK refunds Rp167 billion to scam victims as of February 2026

Jakarta — The Financial Services Authority (OJK) has, up to 26 February 2026, refunded scam victims’ funds amounting to Rp167 billion to their owners. Friderica Widyasari Dewi, Head of Executive for the Supervision of Conduct of Financial Services Businesses, Education and Consumer Protection at OJK, said in Jakarta on Tuesday 3 March that the amount had been refunded by the Indonesia Anti-Scam Center (IASC). She stated that the refunded funds belong to 1,072 victims of digital scam that had previously been blocked by IASC from 15 banks used by the perpetrators. Since it began operating on 22 November 2024 to 26 February 2026, IASC has received 477,600 scam reports from the public, involving 809,355 accounts. Of these, 243,323 reports were submitted via banks or payment system providers and 234,277 reports were submitted directly by victims through the IASC system. Not only accounts, she said, but 75,711 phone numbers reported by scam victims have also been blocked, in coordination with the Ministry of Communications and Digital (Kominfo). In addition, she noted that from 1 January to 5 February 2026, OJK also received 65,139 service requests through the Consumer Protection Portal App, including 9,323 complaints. Friderica noted that 3,169 complaints came from the banking sector, 3,914 from the financial technology (fintech) industry, 1,914 from the financing sector, 208 from the insurance sector, with the remainder related to the capital market and other non-bank financial sectors. To strengthen consumer protection, she said, the authority has issued written warnings to 16 financial services providers (PUJK), written instructions to two PUJK, and 12 fines to ten PUJK. “We are committed to continuing efforts to eradicate illegal financial activities and since the start of the year we have received 6,792 complaints related to illegal entities,” she said.