OJK Officially Launches QR Code Implementation for Insurance Agents
The Financial Services Authority (OJK) has officially launched the implementation of QR codes on the Registration Certificates (STTD) for Insurance Brokers and Reinsurance Brokers. This step aims to strengthen the integrity of the insurance industry and enhance consumer protection.
The Executive Head of OJK’s Insurance, Guarantee, and Pension Fund Supervision, Ogi Prastomiyono, stated that the QR code serves not only as a verification tool but also as an instrument to boost trust in the industry.
“The implementation of this registration is expected to change behaviour in the insurance industry, where all parties must be accountable according to their profession and certification. This step will make the insurance industry healthier, protect the industry, protect consumers, and operate more efficiently,” said Ogi in his official statement on Monday (4/5/2026).
He further explained that the QR code-based STTD is a digital innovation that enables faster, easier, and real-time verification of brokers’ identities and registration status.
This can improve information certainty, minimise risks of interactions with unregistered parties, and support more effective supervision.
The role of insurance brokers and reinsurance brokers is increasingly important as risk advisors bridging protection needs with market capacity. This comes alongside the growth in the number of insurance brokers.
As of 31 March 2026, there were 560 registered Insurance Brokers and 105 Reinsurance Brokers with OJK that hold STTDs.
In addition to the QR code, OJK has also simplified the broker registration business process, which previously involved multiple systems and was still manual. Now, the entire process is conducted end-to-end through an integrated system, namely the Integrated Licensing and Registration System (SPRINT).
All developments align with the Vision of the 2023-2027 Insurance Roadmap, namely realising a healthy, efficient, and integrity-driven insurance industry, strengthening consumer and public protection, and supporting economic growth through market deepening, increased inclusion, and financial stability.
The registration obligation for insurance brokers and reinsurance brokers also complies with the mandate of Law No. 4 of 2023 on the Development and Strengthening of the Financial Sector (UU P2SK) and OJK Regulation No. 24 of 2023 on Business Licensing and Institutional Arrangements for Insurance Brokerage Companies, Reinsurance Brokerage Companies, and Insurance Loss Assessment Companies.