Number of BSI (BRIS) Gold Customers Surpasses 1 Million Despite Fluctuating Prices
PT Bank Syariah Indonesia (Persero) Tbk. (BRIS) has revealed that the number of gold savings customers reached 1 million by April 2026. Meanwhile, by the first quarter of 2026, the number of gold savings customers at Indonesia’s largest sharia bank had reached nearly 900,000.
BSI’s Director of Finance & Strategy, Ade Cahyo Nugroho, stated that the rapid growth in the gold business has also impacted the increase in the bank’s fee-based income. The growth in this segment reached 2,700% annually and accounts for 10.63% of the total fee-based income.
Overall, BSI’s fee-based income reached Rp2.09 trillion in the first quarter of 2026, up 22.30% year-on-year.
“If we look at the main drivers, one of them is our gold product, with the number of customers exceeding 1 million. This has indeed strongly driven the growth of our fee-based income,” he said during the virtual Press Conference on BSI’s First Quarter 2026 Performance on Tuesday (12/5/2026).
Regarding the fluctuating gold prices throughout the early part of this year, Cahyo explained that BSI is implementing a strategy to open up access and opportunities as widely as possible for Indonesians to own and start saving gold.
“So our approach to customers is not focused on the daily ups and downs of prices, but on building discipline in how each person can set aside money to buy gold. This becomes an accumulation that will benefit customers’ futures,” Cahyo clarified.
In addition, the state-owned bank understands the phenomenon of declining purchasing power among the public. Therefore, the BYOND by BSI super app features a gold savings option that can start from Rp50,000, as well as features to sell or transfer gold in very small amounts.
“Our intention is to educate that gold investment is part of preparation for medium- and long-term goals. We use it for much larger purposes, such as for performing Hajj. It’s not just about buying and hoping for a price increase in the short term. That’s what we educate our customers about,” Cahyo concluded.