No Bus Shelter: TransJakarta B41 Passengers in Jatiasih, Bekasi Queue on the Roadside

TransJakarta route B41 passengers at Komsen Jatiasih in Bekasi are forced to wait for buses on the roadside due to the absence of a shelter at the location.

Observations by detikcom at the site on Monday afternoon (23/2/2026) showed dozens of passengers waiting for the TransJakarta service on the Komsen Jatiasih–Cawang Sentral route. The queue stretched along the pavement at the side of the road.

Newly arriving passengers were seen tapping in on a portable card reader. The device had been placed on the terrace of an empty shophouse with a corrugated iron roof, which is frequently used as shelter when it rains.

After tapping in, passengers lined up neatly along the pavement. The pavement was not only crowded with queuing passengers but also served as a spot for street vendors and ride-hailing motorcycle drivers waiting for fares.

One TransJakarta passenger, Reviva (53), complained about the bus stop having no shelter. She said the situation is particularly difficult during rain when queues are long.

“When the queue is long, the real problem is when it rains. There’s nowhere to shelter, so we just stand on the pavement. Or we take cover here in this empty shophouse,” said Reviva at the location.

Another passenger, Ahmad (57), voiced similar concerns. Having only been using TransJakarta route B41 for two months, he said he had experienced having to compete for shelter space whilst waiting for the bus during rain.

“This really needs attention, because especially during the rainy season we have to jostle for shelter with the food vendors. We’re all competing for space,” said Ahmad.

Ahmad expressed hope that the government would promptly build a proper shelter, equipped with facilities including priority seating, toilets, and charging stations.

“We want proper facilities, like those at other shelters,” he said.

2,500 Passengers Per Day

TransJakarta frontline officer at the location, Aldi Fahreza (24), said the number of passengers boarding at Komsen Jatiasih reaches 2,500 per day. The figure has remained fairly constant despite the stop being relatively new.

“At Komsen alone, the number of passengers can reach around 2,500,” he said.

TransJakarta route B41 operates from 05:00 to 22:00 Western Indonesian Time. Twenty buses serve the route.

Bus intervals vary depending on conditions. Between 05:00 and 08:00, the waiting time is approximately seven minutes. During rush hour, buses may arrive at intervals of up to 20 minutes.

Given the high passenger numbers, Aldi expressed hope that a shelter would be built soon. A shelter, he said, would provide a sense of safety and comfort for public transport users.

“The priority is to have a shelter first. Especially here at Komsen, there are many priority passengers — the elderly, pregnant women, passengers with disabilities and other priority groups. A shelter would make things easier for both staff and passengers. Comfort and safety must be adequate,” he concluded.