Money in Account Rapidly Depleted: New Mobile Banking Fraud Schemes to Watch
Jakarta, CNBC Indonesia — Mobile Banking (m-Banking) has become one of the most commonly used services by the public. However, without proper caution, this technology can pose serious risks of account breaches and complete depletion of savings.
Several fraud schemes involving m-Banking applications include personal data theft, fraud, and phishing. To prevent such incidents, the following measures are recommended for m-Banking account holders, according to the Financial Services Authority (Otoritas Jasa Keuangan):
Tips to Avoid Digital Banking Crimes:
Never disclose your access code or Personal Identification Number (PIN) to anyone
Do not write down or store your access code or SMS banking PIN in places easily accessible to others
Carefully examine every transaction before confirming it for execution
For each transaction, wait a few moments to receive a confirmation response
For every transaction, customers will receive a notification message via SMS or email stored in their inbox. Check the notification contents carefully and immediately contact the bank if you notice any suspicious transactions
If you suspect someone knows your details, immediately change your PIN
If your SIM card is lost, stolen, or transferred to another person, immediately notify the nearest bank branch or call the bank’s customer service
Be cautious of spam or malware applications on the internet that may steal personal data for future misuse
Avoid conducting internet transactions in public places such as internet cafés or free Wi-Fi networks, as your data could be stolen by others on the same network
Do not forget to log out after completing internet banking transactions
If you change phones, ensure all data is deleted to prevent misuse by others using that device