Ministry of Social Affairs revives social welfare centres to address public grievances

Karawang, West Java (ANTARA) - The Ministry of Social Affairs (Kemensos) is reactivating social welfare centres (Puskesos) to address various public grievances, ensuring they are handled more quickly and effectively.

“Together with local governments and the Ministry of Villages and Rural Development (Kemendes PDT), we will strive to revive the Puskesos, which will be located in village offices to serve public grievances. For example, residents who are facing difficulties with their children’s education, need social assistance, or families facing social problems,” said Minister of Social Affairs (Mensos) Saifullah Yusuf, also known as Gus Ipul, in Karawang, West Java, on Thursday.

The Minister explained that these Puskesos will serve as a centre for addressing various social issues in villages, supported by the Integrated Referral Service System (SLRT), which is an application-based system.

“This way, every issue can be identified and addressed more quickly. Together with Kemendes PDT and regents/mayors, we will develop a plan to ensure that all villages have a Puskesos,” he said.

The Minister of Villages and Rural Development (Mendes PDT), Yandri Susanto, said that through the Village Data System (DTSEN), there will be no more irregularities at the village level regarding social assistance data. In accordance with Presidential Instruction No. 4 of 2025, Kemendes PDT is required to update data at the village level, which is collected through RT/RW (neighbourhood associations), then monitored and verified by facilitators of the Family Hope Program (PKH) and village facilitators in a transparent manner.

“With this mechanism, there will be no more collusion regarding data at the village level. God willing, with this method, the accuracy of the DTSEN will be even better, because if the data is correct, then there will be no more situations where those who are entitled do not receive assistance, while those who are not entitled do. The key is at the village level, where the number of villages in Indonesia currently reaches 75,266 villages,” said Yandri.