Ministry of Home Affairs Expands Use of Digital Population Identity, Hundreds of Thousands of Citizens Access Services Without KTP Photocopies
The Ministry of Home Affairs (Kemendagri), through the Directorate General of Population and Civil Registration (Ditjen Dukcapil), continues to expand the utilisation of the Digital Population Identity (IKD) in various public services. This utilisation is considered capable of improving efficiency while broadening access to services for the public.
Director of Population Administration Information Management (PIAK) at Ditjen Dukcapil, Muhammad Nuh Al Azhar, explained that the implementation of IKD has been tested through a pilot project in the government’s digital transformation acceleration programme in Banyuwangi Regency.
He conveyed this after the opening of the Capacity Building Activity for Population Data Managers for Provincial and Regency/City Disdukcapil Apparatus for 2026 Batch I at Savero Hotel, Depok, West Java, on Wednesday, 6 May 2026.
In that programme, around 351,000 prospective social assistance (bansos) recipients were able to access services without using photocopies of electronic Identity Cards (KTP). Verification was conducted through the mobile-based IKD application.
However, for members of the public in deciles 1 to 4 who do not yet have mobile devices, services are still provided through a face recognition technology approach with support from field accompanying agents.
In addition to the social assistance sector, Nuh also stated that the utilisation of IKD has been applied in banking services. It is recorded that around 287,000 members of the public opened accounts at Bank BNI without using KTP photocopies, but through an IKD-based verification process.
“So it has already started [the utilisation of IKD in various sectors],” he said to the media.
According to him, these various use cases show that the utilisation of digital identity has great potential in supporting the integration of public services across sectors.
In the future, Ditjen Dukcapil will continue to encourage the development of IKD so that it can be utilised more broadly, not only in population administration services but also in other strategic sectors.
This step is expected to accelerate government digital transformation while improving the quality of public services that are more efficient, inclusive, and data-based.