Ministry of Communications Guarantees Smooth Internet During Mudik and Eid, Here's How
Jakarta - The Ministry of Communications and Digital (Komdigi) has ensured that internet and telecommunications network services remain uninterrupted during the Ramadan and Eid 2026 period. The government, working with mobile operators, has prepared various measures to anticipate the surge in communication traffic during the mudik (mass exodus) and return journey periods.
Secretary General of the Ministry of Communications and Digital, Ismail, stated that telecommunications traffic is expected to increase significantly during this year’s mudik season.
“The implication will naturally have a significant impact with a surge in telecommunications traffic that we estimate to be around 30-40 percent,” said Ismail during a joint flag ceremony at Komdigi offices on Friday (13 March 2026).
He explained that this surge is higher compared to previous years, driven by a longer Eid holiday period compared to last year.
For this reason, Komdigi has requested that mobile operators implement mitigation measures to maintain service quality during this period.
“Therefore, this is a challenge for all of us, especially our operator colleagues, on how we can mitigate against this predicted surge,” said Ismail.
He also hopes there will be no significant disruptions during the mudik period so that telecommunications networks can serve the public with the best quality.
Additionally, Komdigi has requested that operators prioritise network readiness in strategic areas heavily traversed by holiday travellers. Ismail also requested that monitoring centres remain on alert throughout the holiday period.
He emphasised that radio frequency spectrum is a vital element for telecommunications services. For this reason, oversight must be conducted strictly to prevent service disruptions.
“Radio frequency spectrum is the fuel or the most important substance for our mobile operator friends,” he said.
The government has also requested that all operators such as Telkom, Telkomsel, XLSmart, and Indosat work extra hard during the Eid period.
“We must not allow unnecessary disruptions to occur in the field during this major national celebration for Eid al-Fitr,” he stressed.
Komdigi ensures that monitoring of telecommunications services will be conducted periodically throughout Ramadan until Eid 2026.
Meanwhile, Director General of Digital Infrastructure at Komdigi, Wayan Toni Supriyanto, stated that the government has conducted intensive coordination with mobile operators to prepare various anticipatory measures.
“Komdigi has held several meetings with operator colleagues and coordinated intensively to prepare various mitigation efforts to address the increase in communication network traffic during the Eid mudik period,” said Wayan on the same occasion.
As part of oversight, Komdigi and operators have also established a joint command post to monitor communication service quality and radio frequency spectrum.
Monitoring is conducted through 35 Units of Technical Implementation (UPT) of Radio Frequency Spectrum Monitoring Centres, which will operate from 13 March to 29 March 2026.
“This is to ensure that communication service quality remains optimal and radio frequency spectrum remains secure from disruptions during Ramadan mudik and Eid 2026,” he said.
Monitoring command posts have also been placed at nine strategic locations that serve as the main movement points for holiday travellers, including Soekarno-Hatta Airport, Gambir Station, Semarang Tawang Station, KCIC Halim Station, and several rest areas and ports.
Other locations include Merak Port, Bakauheni Port, Tanjung Perak Port Surabaya, Gilimanuk Port, Ketapang Port Banyuwangi, and Sekupang Port Batam.
Additionally, Komdigi has prepared a main control centre at the central communications monitoring office, which serves as the coordination hub for all command posts.
According to Wayan, the establishment of this joint command post is not only aimed at maintaining communication service quality, but also at ensuring public safety during mudik.
“The implementation of this joint command post also has the main objective of protecting public safety by ensuring that communications using telecommunications radio are not disrupted,” he said.
Komdigi has also prepared support for an early warning system (EWS) through SMS broadcasts and digital television broadcasts. Additionally, the public can contact the emergency service 112, which is already available in DKI Jakarta and 192 cities across Indonesia.
On the other hand, the government has also reminded the public to remain vigilant against potential digital fraud, including fake BTS (base transceiver station) schemes that could target mobile users during the mudik period.