Mercure's inhouse training

Mercure's inhouse training

JAKARTA (JP): Mercure Rekso Hotel Hayam Wuruk recently held a
three-week training program to improve the skills of its 250
employees.

Mercure's public relation manager Mirna A. Basalamah said that
the inhouse training program was part of the hotel's efforts to
improve the quality of its services.

"We are very proud that our management has spent a lot of
money for this training despite the current economic crisis while
many hotels are cutting staff and offering economy packages as
part of efforts to save money," Mirna said.

Mirna said hotels should strive to improve services at all
times since it helped to attract customers. (gis)