MenPAN-RB Drives Transformation of Public Services in Digital Government
The Government is currently directing transformation towards an integrated government, data-driven policy, and public services that are inclusive and oriented towards meeting community needs. This target can be accelerated through the National Digital Government Master Plan 2025-2045 and the preparation of a Presidential Regulation policy on Digital Government.
Luhut Binsar Pandjaitan, Presidential Advisor for Digitalisation and Government Technology and Chairman of the Government Digital Transformation Acceleration Committee, stated that AI-based Digital Government is key to executing the planned initiatives.
“All data will be integrated and this will make planning sharper, make execution better, which ultimately provides efficiency to our country,” Luhut said in a written statement on Friday (27 February 2026).
He made these remarks whilst delivering remarks at the launching event of the National Digital Government Master Plan 2025-2045, at the Office of the Ministry of National Development Planning/Bappenas, Jakarta, Thursday (26 February).
Additionally, the development of AI-based Digital Government can also be a major lever to prevent Indonesia from falling into the middle-income trap.
The middle-income trap is a situation when a country successfully transitions from low-income to middle-income status but stagnates and fails to advance to developed nation status.
“AI-based digitalisation is highly exponential; if done correctly, economic growth of 8-9% can be achieved by 2029,” Luhut said.
During the same occasion, Minister for State Apparatus Empowerment and Bureaucratic Reform Rini Widyantini stated that the launch of the National Digital Government Master Plan 2025-2045 is a strategic milestone for realising integrated, adaptive government governance oriented towards impactful public service.
“Through Digital Government, the state is present in a simpler, faster, and more trustworthy manner. Not merely modernising systems, but transforming the experience of public service,” Rini explained.
Digital Government is not merely the use of technology in bureaucracy. This step is fundamental change in government governance, how policy is formulated, how services are delivered, and how the state interacts with communities.
Achieving community welfare is the highest target for government performance (Human-Centred Design in Government).
Rini also emphasised the importance of synergy in government digital transformation. Therefore, this task is collective work requiring national orchestration.
“Central and regional governments must move in one direction, ensuring that policy and services are delivered consistently to communities,” she concluded.