Low-Cost Fare Scheme Scrapped, Observer Highlights Dual Impact on Drivers and Users

JAKARTA — The scrapping of the economy-fare subscription program for online motorcycle taxi partners is seen as having a dual impact on the ride-hailing ecosystem, affecting both drivers and users. Transport observer Deddy Herlambang said the policy could, on one hand, boost drivers’ incomes. On the other hand, it could affect people’s willingness to use ride-hailing services. ‘Users may reduce usage if the cost is perceived as high since there is no longer a cheap fare,’ he told Kompas.com by phone on 21 May 2026. According to Deddy, one factor to watch is the service cost structure, including the commission cut which remains considered quite high for driver partners. ‘A 20 percent cut is indeed burdensome for drivers,’ he said. He also warned of the potential for more drivers on the ground without quotas. This could intensify competition amid a possible drop in demand. ‘Opening up the driver pool without limits does not necessarily mean improvements in the income for drivers because demand could fall and drivers could increase,’ Deddy said. Grab Indonesia CEO Neneng Goenadi said the closure of the program was made after the company deemed it necessary to adjust implementation to be more sustainable for all parties. ‘Closing this subscription programme is also intended to create a sustainable ecosystem for all parties,’ Neneng said in a formal statement. Nevertheless, GrabBike Hemat service for consumers remains available, while GrabBike Standard rates did not rise. The company also emphasised that various driver welfare programmes remain in place, from BPJS Ketenagakerjaan, insurance, to scholarships and other development programmes.