Komdigi prepares formula for goods and food delivery tariffs

Jakarta (ANTARA) – The Ministry of Communication and Digital Affairs (Komdigi) is finalising rules on tariff guidance for on-demand delivery (ODD) services for goods and food using two-wheeled vehicles.

Deputy Minister of Communication and Digital Affairs Nezar Patria said the provisions would be set out in a ministerial regulation, following up on the mandate in the Presidential Regulation on online transport.

“The government will not set tariffs directly, but will draw up a formula to guide platforms in determining prices for goods and food delivery services,” he said in a written statement quoted in Jakarta on Tuesday.

Speaking on the sidelines of the Digital Infrastructure Summit 2026, Nezar said the ODD tariff formula needed to account for the service’s differences from passenger transport, particularly in terms of risks and the cost components borne by drivers.

He said the risks faced by drivers carrying goods or food could not simply be treated as equivalent to those involved in transporting passengers. The goods being carried also vary in weight and in the way they need to be delivered.

For these reasons, the ODD pricing mechanism would not automatically follow the upper- and lower-tariff limits applied to passenger transport services.

“The risks of delivering goods and food differ from those of transporting people. The transport costs for goods and food are also different,” Nezar said.

Komdigi is currently examining various components involved in setting tariffs, including transport cost structures, service patterns and the algorithms each platform uses to determine prices.

The government has also held discussions with stakeholders, including representatives of motorcycle ride-hailing drivers, platform companies, and relevant ministries and agencies.

Nezar added that the formula’s main aim was to increase drivers’ earnings while protecting them against the risks they face while providing the service. However, the government was also considering the sustainability of the ODD ecosystem as a whole.

He said excessively high prices could reduce consumer orders and ultimately affect drivers’ incomes.

“We must not favour one side only, only for prices to become so high that consumers complain. As a result, there would be fewer orders. If there are fewer orders, drivers’ earnings would also fall,” he said.

The government is therefore seeking a balance between protecting drivers and raising their incomes, keeping prices affordable for consumers, and ensuring platforms can continue operating sustainably.

The ministerial regulation on tariff guidance for goods and food delivery is targeted for release before 31 December 2026.