KAI: 3.1 Million Eid 2026 Tickets Sold Out, 1.3 Million Seats Remaining

Railway ticket sales for PT Kereta Api Indonesia (KAI)’s 2026 Eid holiday service continue to show strong growth. As of 15 March 2026 at 10:00 WIB, 3.125.366 tickets have been sold, representing 69.5 per cent of the total 4.498.696 available seats.

Sales cover long-distance and local railway journeys during the departure period from 11 March to 1 April 2026. With this achievement, approximately 1.373.330 seats remain available for public use during the Eid period.

Vice President of Corporate Communication Anne Purba explained that demand for rail travel has begun increasing since mid-March. “Sales data shows that the public has already begun undertaking early homecoming journeys, particularly on long-distance railway services,” she stated in an official statement on Sunday (15/3).

For long-distance railway services, ticket sales reached 2.886.263 tickets, or 80.8 per cent of the total 3.571.760 available seats. Approximately 685.497 seats remain available for homecoming and return journeys.

Meanwhile, for local railway services managed by KAI, ticket sales reached 239.103 tickets, or 25.8 per cent of the total 926.936 available seats. Approximately 687.833 seats remain available for customers. Local railway ticket sales typically increase closer to departure dates, as most services can only be booked from 7 days before travel.

During the first four days of KAI’s Eid holiday service, from 11 to 14 March 2026, KAI served 689.318 customers across both long-distance and local railway services.

Occupancy exceeding 100 per cent occurs due to dynamic passenger patterns, whereby customers board and alight at intermediate stations. In a single long-distance journey, one seat can be used by multiple customers on different route segments. “This allows the number of customers served to exceed the number of available seats,” Anne explained.

Based on provisional data as of 15 March 2026 at 10:00 WIB, long-distance railway passenger movement remains high. On this day, an estimated 160.815 customers are expected to travel by long-distance railway, representing approximately 98.4 per cent of the total 163.432 available seats.

Several railway services experiencing high demand during the Eid period include KA Airlangga, KA Joglosemarkerto, KA Sri Tanjung, KA Bengawan, KA Kahuripan, and KA Rajabasa. However, seats remain available on services such as KA Argo Lawu (Gambir–Solo route), KA Argo Anjasmoro (Gambir–Surabaya Pasar Turi route), and KA Kaligung (Cirebon Prujakan–Semarang Poncol route).

Anne added that the public can consider alternative travel options by changing departure schedules, selecting different routes, or utilising connecting train schemes to find suitable travel options. Information regarding schedules and ticket availability can be accessed through the Access by KAI application, KAI’s official website, and other official sales channels.

To ensure smooth operations during the Eid holiday service period, KAI, together with the Directorate General of Railways and the National Transportation Safety Committee (KNKT), conducts equipment and infrastructure checks. These inspections cover equipment readiness, rail track condition, operational safety systems, and compliance with minimum service standards at stations and trains.

KAI is also operating an integrated Eid holiday service command centre and has deployed 3.028 additional personnel stationed at various service points, security posts, sanitation facilities, and level crossing guards.

As customer mobility increases, KAI CEO Bobby Rasyidin conducted an inspection of the 2026 Eid holiday service command centre operations in the Purwokerto Operating Region on Saturday (14/3). At Purwokerto Station, Bobby inspected customer service areas including ticket counters, waiting rooms, and the integrated command centre. He also reviewed access to the West Exit of Purwokerto Station, which is integrated with the Trans Banyumas service to ensure seamless intermodal connectivity for customers.

During this visit, Bobby greeted homebound passengers awaiting departure and engaged in dialogue with service personnel at the station. He also chaired an evaluation meeting of the 2026 Eid holiday service command centre with the management of Daop 5 Purwokerto in a hybrid format.

“Beyond operational achievements, customer experience is a primary focus. Customer satisfaction and smooth journeys are important indicators of the service provided by all KAI personnel,” Bobby stated.