Jakarta East City Government Ensures Public Services Remain Optimal Despite Civil Servants Working from Home
Jakarta (ANTARA) - As many as 68 civil servants (ASN) in the Jakarta East City Government (Pemkot Jaktim) began implementing the work-from-home (WFH) policy on Friday.
“There are several civil servants from the Sub-Departments (Sudin) and divisions who are taking WFH starting this Friday, approximately around 68 ASN. This is in accordance with the applicable regulations,” said Jakarta East Mayor Munjirin at the Jakarta East City Hall Office on Friday.
The 68 ASN represent only a small portion of the total employees, which number around 680.
Munjirin stated that the implementation of WFH is carried out selectively and in reference to the prevailing rules.
The majority of ASN, especially those assigned at the sub-district, district, and city official levels, continue to work as usual because they fall into the exempted category.
Munjirin emphasised that even with some ASN working from home, services to the public will not be disrupted because the direct service units will continue to operate with staff on duty at the office.
“There are some who are WFH, but services continue to run, those directly related to the public,” said Munjirin.
The ASN carrying out WFH, he said, generally come from divisions whose work can be done online without reducing performance.
With this composition, around 90 percent of Jakarta East City Government ASN continue to work in the office. This condition is deemed sufficient to ensure all public services run optimally.
In addition, on the same day, ASN not undertaking WFH still participated in the routine Friday exercise in the courtyard of the City Hall Office. This activity was also used to strengthen coordination and internal development.
Munjirin reminded all ASN, whether working from home or in the office, to prioritise professionalism, especially in following up on public complaints.
“We must really follow up on complaints in a concrete manner and provide the best service to the public,” stressed Munjirin.
Through the implementation of this limited WFH policy, the Jakarta East City Government hopes that ASN performance remains optimal and effective amid adjustments to the applicable work system.
Coordinating Minister for the Economy Airlangga Hartarto stated that the policy applies starting 1 April 2026 and will be evaluated after two months of implementation.
“The implementation of work from home for ASN in central and regional agencies is carried out for one working day per week, namely every Friday, regulated through a circular letter (SE) from the Minister of State Apparatus Empowerment and Bureaucratic Reform and SE from the Minister of Home Affairs,” said Airlangga in a virtual press conference in Jakarta on 31 March 2026.
In addition to ASN, the government also issued recommendations for WFH in the private sector. The arrangements are outlined in a circular from the Minister of Manpower, while still considering the characteristics and needs of each business sector.