Internet Quota Will No Longer Expire, Telkomsel, XL, and Isat Implement Roll-Over Schemes
The Association of Indonesian Telecommunications Providers (ATSI) has stated that the country’s three mobile operators already have their own roll-over packages. Going forward, each company will make it easier for the public to find them.
“The public may not see that the roll-over quota is already available in their apps. I mean, in My Telkomsel, My IM3, and My XL, all three have it. Perhaps communication and socialisation need to be simplified and made easier,” said ATSI Executive Director Marwan O Baasir in Jakarta on Tuesday (23/6/2026).
“For example, to find the roll-over quota, you have to search for it. The public doesn’t know there’s a round symbol, so they have to search. So going forward, the mechanism will be that our colleagues at the operators, in discussion with ATSI, will simplify and make it easier,” he added.
He gave an example that a special folder could be created for roll-over packages in the future, allowing customers to find them immediately.
Currently, roll-over package users average around 3-5%. Product development is also based on the number of users.
“Operators also measure how much revenue is collected from this product in a month. If it is well absorbed by the public, product development will certainly be faster. They use analytics, the operators do, they analyse it,” he said.
Regarding the roll-over policy, he explained that each operator has its own applicable terms and conditions.
When asked about fears of price increases, Marwan explained that price differences are considered reasonable, as roll-over packages come with a guarantee that remaining quota will be carried over to the following month.
“You have to understand that your remaining quota is guaranteed for the next month. There is a guarantee of capacity, a guarantee of service. It’s reasonable if the price might be different. But how much the increase is, we don’t know. That will be up to the operators. I mean, we cannot say it will increase, but we can say the price might be different, and that’s reasonable. Because there is a guarantee of capacity, a guarantee of service, right? There is also certainty for users that it can be used again the next month,” Marwan explained.
Previously, the Constitutional Court (MK) held a judicial review hearing on Thursday (18/6/2026) regarding the scheme of expiring internet quota that cannot be accumulated. In that hearing, ATSI also presented the results of discussions to follow up on and address the panel of judges’ recommendations, including formulating alternative formulas to answer the demands.
One commitment is to provide and develop a range of internet service package options to offer more flexibility to customers, including the use of roll-over, non-roll-over, and other features.
Another commitment is to increase transparency and ease of access to information for customers. Thirdly, ATSI together with the mobile operators will also strengthen the protection of customer rights.
Finally, the prevailing policies and regulations for internet services have taken into account various interests in a balanced manner, from customer needs to the operational sustainability of the companies.