Insurance Broker Registration Certificates Now Use QR Codes, Here's Their Function
The Financial Services Authority (OJK) is implementing QR codes on the Registration Certificates (STTD) for insurance brokers and reinsurance brokers. This technology allows for faster, easier, and real-time verification of brokers’ identities and registration status.
The Executive Head of Insurance, Guarantee, and Pension Fund Supervision at OJK, Ogi Prastomiyono, stated that this registration is expected to also change behaviour in the insurance industry, where all parties must be responsible according to their profession and certification.
“This QR code is not only a verification tool but also an instrument for increasing trust in the industry. This step will make the insurance industry healthier, protect the industry, protect consumers, and operate more efficiently,” said Ogi in his statement in Jakarta, quoted on Tuesday, 5 May 2026.
He explained that QR code-based STTD is considered capable of increasing information certainty, minimising risks of interaction with unregistered parties, and supporting more effective supervision. Thus, this QR code is expected to become an instrument for increasing trust in the industry.
OJK emphasises the importance of the role of insurance brokers and reinsurance brokers as risk advisors bridging protection needs with market capacity.
The growth in the number of brokers and their contributions underscores that strengthening governance and supervision of this profession is becoming increasingly relevant. As of 31 March 2026, there are 560 registered insurance brokers and 105 reinsurance brokers with OJK and holding STTD.
OJK states that it continues to encourage the digitalisation of the insurance industry to improve operational efficiency, service accuracy, and supervision quality.
Strengthening the integrated database enables more precise information processing and supports quick, data-based policy-making.
OJK has also simplified the broker registration business process, which previously involved several systems and was still done manually. The entire process is now carried out end-to-end through one integrated system, namely the Integrated Licensing and Registration System (SPRINT).
According to OJK, this change increases efficiency, strengthens the database, and supports supervision quality, including through the automation of STTD number issuance by SPRINT.
OJK states that all developments carried out are in line with the Vision of the 2023-2027 Insurance Roadmap, namely realising a healthy, efficient, and integrity-based insurance industry, strengthening consumer and public protection, and supporting economic growth through market deepening, increased inclusion, and financial stability.