Hyundai Palisade Faces Global Recall: HMID's Explanation
JAKARTA – PT Hyundai Motors Indonesia (HMID) has responded to the global recall affecting its flagship SUV, the Hyundai Palisade.
The recall follows the discovery of an issue with the automatic folding seat feature that could endanger passengers.
HMID’s Chief Operating Officer, Fransiscus Soerjopranoto, stated that the company is continuing to coordinate with the global principal on handling measures in Indonesia.
“Rest assured, we are in ongoing coordination with the global team. This problem isn’t isolated to Indonesia; it originated in the American market as well. So, we’re awaiting guidance from Hyundai Motor Company (HMC),” said the man familiarly known as Frans, when met in South Jakarta on Wednesday (15/4/2026).
“For Palisade owners, don’t worry or be afraid. The repair can now be done online or via OTA (Over The Air),” he added.
With this system, affected vehicles will automatically receive a software update. Once updated, the potential issue is claimed to be resolved.
“So, no need to go to the workshop. It will be updated automatically, and the problem will disappear after the update,” Frans explained.
To date, HMID has not received any similar reports from consumers in Indonesia. Nevertheless, the company has taken proactive steps by informing users.
As a precautionary measure, users are advised to temporarily avoid placing passengers, especially children, or fragile items in the rear seats.
“This is just a safety precaution. But so far, there have been no such issues in Indonesia,” said Fransiscus.
Previously, Hyundai Motor announced a temporary suspension of sales and a global recall for the 2026 Palisade model. This step was taken following a tragic incident in Ohio, United States, on 7 March 2026.
In that incident, a two-year-old child was reported to have died after being trapped by the automatic folding seat in the second or third row.
Citing a report from The Korean Car Blog, Hyundai confirmed on 14 March that sales of certain variants had been halted in the United States, Canada, and South Korea.
The issue relates to the failure of the “anti-pinch” system function, a feature designed to prevent the seat from trapping objects or passengers.
In certain conditions, the system does not operate as intended, causing the seat to continue moving despite an obstruction.
The sales suspension applies specifically to the Limited and Calligraphy variants equipped with automatic folding seats. Models with manual seats are not included in the recall.
Hyundai has stated it will continue evaluations and updates to ensure user safety across all markets.