High Salaries for Attendants Deem Jakarta's Parking System in Need of Overhaul

The Jakarta DPRD assesses that the parking management system in the Capital needs to be overhauled following the high salary costs for attendants that burden operations and cause losses at several locations. This was revealed during a meeting of the Special Committee (Pansus) on Parking of the Jakarta DPRD on Tuesday (28/4/2026). The Pansus Chairman, Jupiter, highlighted the large labour costs in parking management, which are deemed disproportionate to the revenue. He cited the management of parking at one hotel in the Cikini area, which records revenue of around Rp408 million per year, but operational costs reach Rp563 million per year. From those figures, around Rp47 million per month is used to pay parking attendants. As a result, parking management at that location incurs a loss of Rp155 million per year. According to Jupiter, this situation shows that the parking system, which still relies on a lot of labour (labour-intensive), is no longer efficient and needs to be improved. Besides that location, losses were also found at other points such as the Mercure Hotel, which experiences a deficit of around Rp70 million per year with operational costs reaching Rp299 million. In response, the President Director of Saranawisesa Propertindo, Sukmawati Agustina, explained that the high labour costs are influenced by 24-hour parking operations and limited land conditions, thus requiring more attendants to regulate vehicles. In addition, the limited parking land conditions and quite difficult access mean that attendants must be stationed at several points. “We have to place attendants on the floors to handle parking or the placement of those vehicles because the parking access at Novotel is quite challenging for some people going there, for those at Novotel,” said Ina. However, the DPRD assesses that such steps are not yet sufficient. The Pansus requests a comprehensive system change so that parking management does not continue to incur losses. One solution being promoted is the acceleration of parking system digitalisation, including the use of non-cash payments and the installation of an integrated electronic parking system (e-trap) directly with the Jakarta Regional Revenue Agency (Bapenda). With that system, parking management can be more transparent, reduce dependence on labour, and suppress operational costs. “We are pushing for the acceleration of the e-trap system implementation; it must be installed in real-time, directly integrated with the revenue agency of the Province of DKI Jakarta,” said Jupiter.