Grab Responds to Rumours of Leaving Indonesia

Grab has denied rumours that it plans to cease operations in Indonesia.

CEO of Grab Indonesia, Neneng Goenadi, affirmed that the circulating information is not factual.

“Grab confirms that the rumours regarding plans to leave Indonesia are untrue,” said Neneng Goenadi in a written statement received in Jakarta, Thursday, June 4, 2026.

According to Neneng, Indonesia holds a very important position in Grab’s business journey. For over a decade of operating in the country, the company has become a part of the daily activities of people in various regions.

“For over a decade, Grab has been a part of the daily lives of millions of Indonesians,” said Neneng.

She conveyed that Grab still has a strong commitment to continue growing in Indonesia while also contributing to the national economy and the welfare of the community.

Neneng explained that this commitment is reflected in the various contributions that the company has made. Currently, Grab is said to play a role in approximately 50% of the ride-hailing and online delivery industries in Indonesia.

In addition, the digitalisation carried out by Grab for micro, small, and medium enterprises (MSMEs) is said to have helped create approximately 4.6 million job opportunities. The company also runs the Grab for Indonesia program with a value of more than IDR 100 billion, which is intended for driver partners.

“This commitment is reflected in Grab’s contribution to approximately 50% of the ride-hailing and online delivery industries, its support in creating 4.6 million job opportunities through the digitalisation of micro, small and medium enterprises (MSMEs), and the Grab for Indonesia program worth more than IDR 100 billion for driver partners,” she said.

Previously, several reports circulating on the internet stated that Grab was conducting a review of the financial impact after the implementation of an 8% commission limit for online transportation services.

The issue emerged after the government issued Presidential Regulation (Perpres) Number 27 of 2026 regarding the reduction of income for online motorcycle taxi driver partners, which was announced in early May.

In the circulating rumours, it was mentioned that Grab was considering several steps to adjust its business, including the possibility of increasing fees charged to customers or partners. The move was reportedly being considered despite concerns about a decrease in service demand.