Government Evaluates Implementation of WFH for Civil Servants in the First Week
The implementation of the Work Flexibility policy under the ‘work from home’ (WFH) scheme for Civil Servants (ASN) in the first week has shown quite encouraging results. The government assesses that the implementation of this policy has run smoothly.
The Minister for State Apparatus Empowerment and Bureaucratic Reform (PANRB), Rini Widyantini, stated that overall, the application of WFH in central government agencies has proceeded in accordance with the policy.
“So far, our notes show a quite encouraging picture. The implementation in central government agencies has run conducively and has been able to maintain performance. This is also part of the experience we have undertaken throughout the previous COVID-19 pandemic,” said Rini in her statement on Tuesday (14/4/2026).
She added that ministries and agencies have quickly adapted to a work pattern based on the characteristics of official duties as well as performance achievements oriented towards ‘output’ and ‘outcome’.
“This is not a reduction in working hours, but rather a form of transformation in the way of working to be smarter, more efficient, adaptive, and responsive. The performance targets for ASN remain unchanged; what changes is how they work,” she emphasised.
Rini stressed that public services remain the top priority in the implementation of this policy. Based on monitoring through the Public Satisfaction Survey and complaint channels in each agency, essential services continue to operate normally.
“What is our top priority and this cannot be negotiated is that public services continue to run well. Essential services and those that directly impact the public continue to operate and do not stop as usual, including for vulnerable groups,” she explained.
Nevertheless, the government has noted several matters that still need improvement. Among them are the uneven readiness of digital infrastructure in every agency, as well as the adjustment process in mapping types of work that can be done flexibly versus those that must still be carried out face-to-face.
“Indeed, there is variation in the readiness of digital infrastructure among agencies, and some are still in the process of adjusting task divisions. We continue to monitor and refine this,” said Rini.
Regarding implementation in the regions, coordination continues with local governments in accordance with the authority of the Ministry of Home Affairs (Kemendagri), which has its own technical guidelines for regional ASN.
Furthermore, Rini emphasised that evaluation over one week is not sufficient to draw comprehensive conclusions. The evaluation of this policy will be conducted periodically every two months, with the first evaluation scheduled for June 2026.
“Every agency is required to report on organisational performance achievements, ASN performance, energy efficiency, and the quality of public services. From there, we will use it as a strong data base to make adjustment steps if necessary,” she revealed.
She also expressed optimism about the success of this policy by emphasising the importance of continuous oversight.
“In essence, we are optimistic but remain vigilant. The transformation of bureaucratic work culture is a process, not a one-time event. We will continue to guide it so that the goals of governance transformation, energy efficiency, and environmental preservation can be achieved in the long term,” Rini concluded.