First Week's WFH Report for Civil Servants Released, PANRB Minister: Encouraging!
Minister of State Apparatus Empowerment and Bureaucratic Reform (PANRB) Rini Widyantini has revealed that an evaluation of the work-from-home (WFH) policy for civil servants (ASN) was conducted during the first week on Friday (10 April 2026).
The government, she said, assesses that the implementation of the work-from-home policy for civil servants in central government agencies has run smoothly and shown encouraging results, although she did not provide exact measures or data to support the claim.
“So far, our notes show a fairly encouraging picture. The implementation in central government agencies has proceeded conducive and managed to maintain performance. This is also part of the experience we have undertaken throughout the previous Covid-19 pandemic,” Rini stated in Jakarta on Monday (13 April 2026).
Rini only emphasised that ministries and agencies have quickly adapted to a work pattern based on the characteristics of official duties and performance achievements oriented towards outputs and outcomes.
“This is not a reduction in working hours, but rather a transformation of the way of working to be smarter, more efficient, adaptive, and responsive. The performance targets for ASN remain unchanged; what changes is how they work,” she stressed.
Rini emphasised that public services remain the top priority in implementing this policy. Based on monitoring through the Public Satisfaction Survey and complaint channels in each agency, essential services continue to operate normally.
“Our top priority, which cannot be compromised, is that public services continue to run well. Essential services and those directly impacting the public continue to operate and do not stop as usual, including for vulnerable groups,” she explained.
Nevertheless, the government has noted several areas that still need improvement. Among them are the uneven readiness of digital infrastructure across agencies, as well as the adjustment process in mapping types of work that can be done flexibly versus those that must still be carried out face-to-face.
“Indeed, there is variation in digital infrastructure readiness among agencies, and some are still in the process of adjusting task divisions. We continue to monitor and refine this,” Rini said.
Regarding implementation in the regions, Rini assured that coordination continues with local governments in accordance with the authority of the Ministry of Home Affairs, which has its own technical guidelines for regional ASN.
However, Rini stressed that an evaluation over one week is not sufficient to draw comprehensive conclusions. This policy evaluation will be conducted periodically every two months, with the first full evaluation scheduled for June 2026.
“Each agency is required to report on organisational performance achievements, ASN performance, energy efficiency, and public service quality. From there, we will use it as a strong data base to make adjustment steps if necessary,” she revealed.
She also expressed optimism about the success of this policy by emphasising the importance of continuous oversight.
“In essence, we are optimistic but remain vigilant. Transforming bureaucratic work culture is a process, not a one-time event. We will continue to guide it so that the goals of governance transformation, energy efficiency, and environmental preservation can be achieved in the long term,” Rini concluded.