Evaluation Results of ASN WFH Implementation Every Friday Released, Will the Policy Continue?

The government has assessed the implementation of the Work Flexibility policy under the work-from-home (WFH) scheme for Civil Servants (ASN) in the first week as running smoothly and encouraging. The Minister for State Apparatus Utilisation and Bureaucratic Reform (PANRB), Rini Widyantini, stated that overall, the WFH implementation in central government agencies has proceeded in accordance with the policy. “So far, our notes show a fairly encouraging picture. The implementation in central government agencies is running conducively and is able to maintain performance. This is also part of the experience we have carried out throughout the previous Covid-19 pandemic,” said Rini in Jakarta, quoted on Tuesday (14/4/2026). She added that ministries and agencies have quickly adapted to a work pattern based on the characteristics of official duties and performance achievements oriented towards outputs and outcomes. “This is not a reduction in working hours, but a form of transformation in the way of working to be smarter, more efficient, adaptive, and responsive. The ASN performance targets remain unchanged; what changes is how they work,” she stressed. Rini emphasised that public services remain the top priority in implementing this policy. Based on monitoring through the Public Satisfaction Survey and complaint channels in each agency, essential services continue to run normally. “What is our top priority and this cannot be negotiated is that public services continue to run well. Essential services and those that directly impact the public continue to run and do not stop as usual, including for vulnerable groups,” she explained. Nevertheless, the government has noted several areas that still need improvement, including the uneven readiness of digital infrastructure across agencies and the adjustment process in mapping types of work that can be done flexibly versus those that must still be carried out face-to-face. “Indeed, there is variation in digital infrastructure readiness among agencies, and some are still in the process of adjusting task divisions. We continue to monitor and refine this,” said Rini. Regarding implementation in the regions, coordination continues with local governments in accordance with the authority of the Ministry of Home Affairs, which has its own technical guidelines for regional ASN. Furthermore, Rini affirmed that a one-week evaluation is not sufficient to draw comprehensive conclusions. This policy evaluation will be conducted periodically every two months, with the first evaluation scheduled for June 2026. “Every agency is required to report organisational performance achievements, ASN performance, energy efficiency, and public service quality. From there, we will use it as a strong data base to make adjustment steps if necessary,” she revealed. She also expressed optimism about the success of this policy by emphasising the importance of continuous oversight. “In essence, we are optimistic but remain vigilant. Bureaucratic work culture transformation is a process, not a one-time event. We will continue to guide it so that the goals of governance transformation, energy efficiency, and environmental preservation can be achieved in the long term,” Rini concluded.