Establishing New Standards for the Tourism Digital Financial Services Ecosystem in Bali, BTN Partners with MKP

PT Bank Tabungan Negara (Persero) Tbk (BTN) is expanding its ecosystem-based services, including a strategic partnership with PT Mitra Kasih Perkasa (MKP) to promote the digitalisation of Bali’s tourism sector. The collaboration involves developing an integrated ticketing system and digital financial services at tourism destinations and ports in Bali.

BTN President Director Nixon LP Napitupulu stated that BTN is not only present as a banking service provider but also as part of the entire tourist journey. This partnership is part of the strategy to expand ecosystem-based services, particularly in the tourism sector, which has high transaction potential and involves many local businesses.

According to Nixon, the strengthening of the digital tourism ecosystem will also be integrated with Bale by BTN, the company’s super app. Through the app, tourists can access various services on a single platform, from booking tourism tickets and transportation, digital payments, to various transaction needs during their stay at the destination.

“We are pushing to become a platform that not only serves banking needs but also supports the lifestyle and transaction ecosystem of the community, including the tourism sector,” Nixon explained at the MoU signing event for tourism digital financial services in Jakarta, as quoted from his statement on Tuesday, 12 May 2026.

In the collaboration, MKP acts as the provider of the integrated ticketing system. Meanwhile, BTN serves as the exclusive banking partner supporting both cash and non-cash transactions. All settlement processes are also placed in BTN accounts to strengthen a more integrated and efficient financial ecosystem.

BTN will also introduce various banking service channels in tourism areas and ports, including ATMs and CRM payment services via EDC and QRIS for merchants and UMKM, as well as various other digital transaction services. In addition, the company will have the role of exclusive branding partner with brand exposure at various tourist interaction points, from port areas, ticketing gates, boarding passes, tourism area signage, passenger waiting areas, to other supporting facilities.

“This partnership is a strategic step in expanding the presence of financial services in a sector with high activity and transaction potential,” Nixon clarified.