English Language Course Manager in North Jakarta Reported to Police for Verbal Abuse Case

A manager at an English language course identified by the initial V has been reported by a parent for alleged verbal violence to the Metro Jaya Police. The report was filed by the parent named Susandi Adam and registered under number LP/B/2347/IV/2026/SPKT/POLDA METRO JAYA dated 6 April 2026. “It is true (that there is such a report),” said the Head of Public Relations of Metro Jaya Police, Commissioner Budi Hermanto, to reporters on Thursday (23/4). Budi explained that the complainant also filed two other police reports at Kelapa Gading Police Sector and North Jakarta Metro Police Resort. “There are two other reports that are still related to the same series of events, namely one at Kelapa Gading Police Sector and one at North Jakarta Metro Police Resort,” he said. Budi stated that the three reports will first be examined. According to Budi, if there is similarity in substance, the object of the alleged criminal act, and the connection of the events, coordination will be carried out to follow up on the reports. “So, if the legal objects are different, the handling can proceed separately according to each authority. Conversely, if it is deemed a single series that requires integrated handling, further coordination will certainly be carried out according to the applicable mechanism,” he explained. Quoted from detik.com, Susandi, the complainant, explained that the alleged verbal violence experienced by his child began when his child fell at the course location on Thursday (2/4). Then, that night, Susandi went to the course location in Kelapa Gading, North Jakarta. His visit was to inquire about the chronology of his child’s fall. However, upon arriving at the course, Susandi, who wanted to view the CCTV to determine his child’s fall position, claimed he was not given access. At that time, the course side claimed that accessing the CCTV required permission from the branch leader. Then, on Saturday (4/4), he was invited to come to the course to view the CCTV. At that time, he said, the Center Manager with initial V had committed an unpleasant act. “There, the leader of the tuition centre or Center Manager with the initial Miss V committed alleged criminal violations. First, related to the alleged verbal threat of violence against my child. Second, alleged hate speech or racism against the Ambon tribe. Third, alleged insult or harassment of the profession as a lawyer,” said Susandi. “It is very regrettable that such words came from the mouth of a leader or manager,” he added. Based on that, Susandi then invited personnel from Kelapa Gading Police Sector to accompany the CCTV examination. The result was that Susandi saw his child purely fell on his own and in a safe falling position. “Why was I insistent that I could see my child’s CCTV? Because exactly one year ago, my child had fallen on the back of his head. And the doctor had warned, be careful not to fall a second time, Sir. That’s why I insisted on seeing the CCTV, to check if my child fell on the head or not,” he revealed. Furthermore, Susandi mentioned that before taking legal action, he had first coordinated with Kak Seto, a child observer. From that coordination, he obtained the view that what was done by the course manager constituted verbal violence against the child. “According to guidance from Kak Seto, what has been done by the manager is suspected to have violated the Child Protection Law with the article on verbal threat of violence, which should not have such words spoken in a learning environment,” he said.