Eid 2026 Exodus: 3.5 Million Vehicles Predicted to Leave Jakarta
JAKARTA — PT Jasa Marga (Persero) Tbk, Indonesia’s state-owned toll operator, has forecast approximately 3.5 million vehicles will depart Jakarta through four main toll gates during the Eid 2026 exodus.
In preparation for this surge in traffic volume, Jasa Marga and relevant stakeholders have undertaken extensive preparations for toll road operational services to ensure safe, comfortable, and smooth travel for the public.
Chief Executive Officer Rivan A. Purwantono announced that the company will deploy roughly 8,000 personnel and 516 operational vehicles as part of the Eid Transportation Operation (Operasi Ketupat).
To manage traffic at the four toll gates serving as primary exit routes from Jakarta, Jasa Marga is optimising technological solutions, including the Jasa Marga Integrated Digital (JID) system, which boasts 97 per cent accuracy in traffic management.
The technology is designed to support rapid and responsive decision-making to ensure smooth traffic flow.
Additionally, Jasa Marga has launched a 24-hour call centre service (Call Center 133) to provide information and address complaints from toll road users.
“Through Call Center 133, Jasa Marga aims to ensure communication with road users becomes faster, easier, and more responsive,” Purwantono stated.
The company has prepared an extensive operational fleet, including 176 tow trucks, 124 mobile customer service units, 55 ambulances, and 101 highway patrol vehicles.
Mobile crane capacity has also been increased to handle emergency situations requiring rapid response on toll roads.
To mitigate potential impacts from extreme weather, Jasa Marga has deployed 71 standby teams and 209 water pumps to maintain traffic continuity.
User services have been enhanced through 43 health posts established at various rest areas throughout the network. To ensure smooth toll gate transactions during the holiday surge, Jasa Marga has assigned 470 personnel on call and deployed 736 mobile readers to facilitate payment processing.