Don't give us any trouble

Don't give us any trouble

From Warta Kota

Referring to a statement by the director of Bina Sumberdaya
Mitra that appeared in the March 9 edition of Warta Kota about
the public's need for trouble-free and affable service, I would
like to share a personal experience.

A land swap deal at Jl. Salemba Raya No. 16 (involving a
land plot belonging to the agriculture ministry) caused me to
leave my house, which was located on the plot of land, and move
to Jatibening I housing complex in Jatibening subdistrict,
Bekasi, West Java.

To get a resident identification card (KTP) and a family
membership card (KK) at my new residence, I contacted the
Jatibening subdistrict administrative office and obtained
temporary cards No. 1549 to No. 1551, dated Nov. 9, 2001, at a
cost in accordance with the price established by the office. The
original cards are still being processed in the Pondok Gede
district administrative office.

But as of March 2002 the original KTP and KK cards have not
been issued. Therefore, I suggest that, as is the procedure in
Jakarta, subdistrict offices should be authorized to process and
issue KTP and KK cards.

NARMODO

Jakarta