Container terminal simplifies procedures
Container terminal simplifies procedures
JAKARTA (JP): The container terminal at Tanjung Priok port in
North Jakarta yesterday introduced a model of integrated service
which will simplify procedures for customers.
The chief of the container terminal, Abdullah Syaifuddin, told
reporters after the official introduction of the facility that
the terminal has improved its service to both exporters and
importers by installing a computerized system. "Our
administrative procedures are now 75 percent computerized," he
boasted.
According to Abdullah, by operating the new system, customers
should go to only one window, giving the documents of delivery
orders and export commodity certificates (PEB), which will be
completed within five to 10 minutes.
"We guarantee that one document for one to five containers
will be processed within five minutes, while documents for more
than five containers will be processed within 10 minutes," he
said, adding that previously it took customers about 40 minutes
to have their documents completed.
He said customers are no longer required to enclose other
documents which used to be submitted as well.
Document processing at the container terminal was formerly so
time consuming that container owners attempted to bribe for
faster services. "We have now installed several cameras to
monitor possible irregularities, especially illegal levies."
Pilot project
Abdullah said that the improved system, prepared within two
months with additional investment of Rp 200 million (US$91,659),
is aimed to accomplish the government's program of using the
Tanjung Priok terminal as a pilot project for fighting against
irregularities and corruption at Indonesian sea ports.
Minister of Transportation Haryanto Dhanutirto said recently
that illegal levies at ports might reach Rp 260 million
(US$119,156) per day. Computerized document processing, which
would minimize personal contacts between officials and port
service users, are expected to reduce such levies.
Investigators of the Ministry of Transportation have
discovered seven areas where officials and company employees had
made personal contacts in the processing of container freight
documents at Tanjung Priok.
The government will also introduce computer processing systems
at other major sea ports to expedite document processing.
Data at Tanjung Priok show that the port last year handled the
loading of 477,263 20-feet equivalent units (TEUs), 364,843 boxes
and 4,799,399 tons of goods and the unloading of 501,042 TEUs,
360,958 boxes and 4,160,925 tons of goods.
In the first nine months of this year, the port handled the
loading and unloading of 606,891 boxes, 852,238 TEUs and
7,580,564 tons of goods. (icn)