BRI rejects coins

BRI rejects coins

From Media Indonesia

On Sept. 8, 1995, I wanted to deposit money in the Cidodol branch of BRI in South Jakarta. I had Rp 120,000, which was comprised of various denominations as follows: Rp 40,000 in Rp 10,000 notes; Rp 50,000 in Rp 1000 and Rp 500 notes; and the remaining Rp 30,000 in coins of Rp 1000 and Rp 500 denominations.

The bank accepted all the banknotes directly, but it categorically rejected the coins and told me, without providing any explanation, that I had to change the coins into banknotes before I could deposit them. I guessed that the cashier found it too burdensome to count the coins. I have never heard of any law prohibiting one from depositing money in the form of coins, which are legal tender.

I was very disappointed by this incident. A bank is supposed to give the best service to its customers.

ACHMAD RIFAI

Jakarta