BRI rejects coins

BRI rejects coins

From Media Indonesia

On Sept. 8, 1995, I wanted to deposit money in the Cidodol
branch of BRI in South Jakarta. I had Rp 120,000, which was
comprised of various denominations as follows: Rp 40,000 in Rp
10,000 notes; Rp 50,000 in Rp 1000 and Rp 500 notes; and the
remaining Rp 30,000 in coins of Rp 1000 and Rp 500 denominations.

The bank accepted all the banknotes directly, but it
categorically rejected the coins and told me, without providing
any explanation, that I had to change the coins into banknotes
before I could deposit them. I guessed that the cashier found it
too burdensome to count the coins. I have never heard of any law
prohibiting one from depositing money in the form of coins, which
are legal tender.

I was very disappointed by this incident. A bank is supposed
to give the best service to its customers.

ACHMAD RIFAI

Jakarta