BRI Maintains Premium Service During Eid 2026 Holiday Period, Ensuring Customer Ease and Convenience in Transactions

PT Bank Rakyat Indonesia (Persero) Tbk, or BRI, is ensuring service readiness to meet customer transaction requirements during the 1447 Hijri Eid holiday period, or 2026 Eid break. In response to increased public activity during this period, BRI is preparing services at numerous branch offices whilst optimising various digital service channels that customers can access at any time.

In line with the Eid holiday schedule, including the national Eid holiday determined through a Joint Decision (SKB) by Three Ministers, BRI is maintaining operations at 186 branch offices to provide customer services at various strategic locations.

These services are designed to support various customer banking transaction requirements, both financial and non-financial, including account opening, cash deposit and withdrawal transactions, card services, e-banking services, and customer complaint handling.

Additionally, BRI also provides various services for core customers, such as receipt of Delivery Order (DO) redemption deposits for fuel and non-fuel from service stations for Pertamina, and opening of accident insurance claim accounts for Jasa Raharja. All these services are designed to provide convenience, speed, and security in transactions, whether for personal or business purposes.

BRI’s Director of Operations, Hakim Putratama, stated that the provision of operational services during the 2026 Eid holiday period is part of BRI’s commitment to supporting the smooth conduct of public financial transaction activities, particularly amid increased mobility during the extended holiday period.

“BRI continues to strive to provide easy access to banking services for customers, both through selectively operating branch offices and through digital services such as BRImo and the BRI ATM network, which is available 24 hours a day. With these services, we hope that customer transaction requirements can continue to be met optimally,” said Hakim on Thursday, 12 March 2026.

As a commitment to optimising transaction convenience, customers can utilise the BRImo Super Apps to conduct various banking services practically. Furthermore, BRI is also strengthening service access through a network of 10,650 ATMs, nearly 607,000 merchants, and more than 1.19 million BRILink agents spread throughout Indonesia, so that the public can continue to transact safely and easily.