BRI ensures ease and comfort of transactions during Eid 2026 holiday period
Jakarta – PT Bank Rakyat Indonesia (Persero) Tbk (BRI) has confirmed its readiness to provide services to meet customer transaction needs during the Eid holiday period 1447 Hijriah in 2026.
In response to increased public activity during this period, BRI is preparing services for customers at various branch offices and optimising a range of digital service channels accessible to customers at any time.
In line with the schedule for Eid holidays and collective leave, BRI will continue to optimise operations at 186 branch offices to provide customer services at various strategic locations.
These services are designed to support various customer banking transaction needs, both financial and non-financial, including account opening, cash deposit and withdrawal transactions, card services, e-banking services, and customer complaints handling.
Additionally, BRI also provides various services for core customers, such as receiving repayment deposits of Delivery Orders (DO) for fuel and non-fuel products from petrol stations for Pertamina and opening insurance claim accounts for Jasa Raharja. All these services are designed to provide convenience, speed, and security in transactions, whether for personal or business purposes.
BRI’s Operations Director Hakim Putratama stated that providing operational services during the Eid 2026 holiday period is part of BRI’s commitment to supporting smooth financial transaction activities for the public, particularly amid increased mobility during the extended holiday period.
“BRI continues to endeavour to provide convenient access to banking services for customers, both through selective branch offices that remain operational and through digital services such as BRImo and the BRI ATM network available 24 hours. With these services, we hope that customer transaction needs can remain optimally fulfilled,” Hakim said.
As a commitment to optimising transaction convenience, customers can utilise the BRImo Super Apps to conduct various banking services practically. BRI also strengthens service access through a network of 10,650 ATMs, nearly 607,000 merchants, and over 1.19 million BRILink agents spread throughout Indonesia.
To complement this convenience, customers can also utilise information and assistance services available 24 hours. These services can be accessed through BRI’s Virtual Assistant “Sabrina” on WhatsApp 0812 1214 017, or through BRI Contact at 1500017 or through the toll-free service at the BRImo Help Centre.
For further information regarding BRI customer services during the holiday period, customers can visit BRI’s official website at https://bri.co.id/layanan-libur-lebaran.